Nottingham General Manager: Guest Experience & Revenue Growth

IB Talent Search, incorporated; Nottingham; Vor Ort; GBP 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Bonus up to £10,000+

Career progression

Zusammenfassung

IB Talent Search seeks a General Manager for a thriving leisure/hospitality site in Nottingham. You will lead a 30+ team, drive guest satisfaction, and maximise revenue opportunities in a market-leading venue.

The role demands a background in hospitality/leisure/retail, plus proven experience managing teams of 15+. You will champion service excellence, safety, and operational efficiency in a busy environment.

Qualifikationen

• Experience managing teams of 15+ across hospitality/leisure/retail settings.
• Understanding KPIs and P&L to drive profitability.
• Strong customer service focus with a track record of improving guest experience.

Aufgaben

• Oversee daily site operations and guest satisfaction.
• Train and develop staff to maintain high service standards.
• Ensure health & safety compliance and cleanliness across all areas.
• Develop strategies to enhance guest experiences and drive business growth.
• Manage inventory and supplies to support operations.

Kenntnisse

Team leadership

P&L analysis

Guest service

Revenue growth

Jobbeschreibung

IB Talent Search seeks a General Manager for a thriving leisure/hospitality site in Nottingham. You will lead a 30+ team, drive guest satisfaction, and maximise revenue opportunities in a market-leading venue.

The role demands a background in hospitality/leisure/retail, plus proven experience managing teams of 15+. You will champion service excellence, safety, and operational efficiency in a busy environment.