General Manager - New Opening

The Lounges; Warminster; On-site; GBP 24,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a new restaurant opening, where you will lead a brilliant team to create a unique dining experience. This role emphasizes exceptional management skills and a commitment to customer satisfaction. You will have the autonomy to shape your Lounge into a vibrant community space, ensuring every customer leaves happy. With a focus on personal development and career progression, this fast-growing business offers numerous perks, including overtime pay, generous staff discounts, and a supportive work environment. Join us and make a lasting impact in the hospitality industry!

Benefits

Overtime pay

Staff food on every shift

50% staff discount outside working hours

Paid breaks

28 days holiday

Enhanced maternity and paternity pay

Staff party - Loungefest

Company pension scheme

Long service awards

Opportunities for personal development

Qualifications

• Experience as a General Manager or similar role in restaurants or bars.
• Familiarity with managing KPIs and customer sentiment.

Responsibilities

• Lead your team to deliver exceptional service and maintain high standards.
• Ensure customer satisfaction and manage team dynamics effectively.

Skills

Management Skills

Customer Service

Team Leadership

KPI Management

Training and Recruiting

Job description

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are special places, and what makes them so are the brilliant people who run them. The person who manages these brilliant teams will be exceptional — that’s you. Your standards will match ours, but your approach will be unique to you. You will lead your team to deliver 14 great shifts, taking full ownership to make your Lounge an amazing and unique place to work and a great space for the local community. Ensuring every customer leaves happy will be your priority, thanks to your outstanding management skills.

The Good Stuff

• Overtime pay for every hour worked over contracted hours
• Staff food on every shift
• 50% off staff discount outside working hours from day one
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• The renowned staff party - Loungefest!
• Competitions and incentives, including all-expenses-paid trips with suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career progression in a fast-growing business
• Achievable bonuses
• Tips shared equally across the team based on hours worked
• Christmas and Boxing Day off

What you'll bring

• Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafés, or coffee shops
• Experience working in a bar environment with serving freshly made food and drinks
• Familiarity with managing through KPIs, labor, stock, food safety, customer sentiment, and brand standards within a budget
• Proven success in training and recruiting front-of-house teams, including servers and assistant managers
• Ideally, some back-of-house experience and understanding of kitchen operations would be advantageous

If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.