General Manager - New Opening

Lounge; Warminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an exciting restaurant group as a Lounge Manager, where you'll lead a brilliant team to create an amazing community hub. This role involves setting high standards, managing shifts, and ensuring every customer leaves happy. With opportunities for personal development, competitive benefits, and a supportive work environment, this position is perfect for those looking to make a significant impact in the hospitality industry. Be part of a successful team that values your contributions and offers a unique work experience.

Benefits

Overtime pay

Staff food

50% staff discount

Paid breaks

28 days holiday

Enhanced maternity and paternity pay

Exclusive staff events

Company pension scheme

Long service awards

Tips shared equally

Qualifications

• Experience as a General Manager or similar in restaurants or bars.
• Ability to manage KPIs and make budget decisions.

Responsibilities

• Lead and manage the lounge team to deliver exceptional service.
• Ensure customer satisfaction and adherence to standards.

Skills

Team Management

Customer Service

KPI Management

Training and Recruiting

Food and Drinks Service

Job description

Join Our Exciting Restaurant Group as a Lounge Manager

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

About the Role:

The lounges are special places, made so by the brilliant people who run them. As the leader of this team, you'll need to be super-brilliant, setting high standards and managing your team to deliver exceptional service across 14 shifts. Your goal is to make your Lounge an amazing and unique place to work and a great community hub, ensuring every customer leaves happy thanks to your superb management.

Benefits:

• Overtime pay for hours worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• Paid breaks
• 28 days holiday (including Bank Holidays), pro rata
• Enhanced maternity and paternity pay after 2 years of service
• Exclusive staff events like Loungefest
• Competitions and incentives, including trips
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licenced Trade Charity
• Opportunities for personal development and career growth
• Achievable bonuses
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What You Bring:

• Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drinks service
• Ability to manage through KPIs, making decisions on labour, stock, food safety, customer satisfaction, and budget adherence
• Proven success in training and recruiting front-of-house teams, including servers and assistant managers
• Some back-of-house experience and understanding of kitchen operations is a plus

If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.