General Manager - New Opening

TN United Kingdom; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking restaurant group as a General Manager, where you will lead a vibrant team in creating memorable experiences. This role offers the chance to shape a unique dining environment while ensuring customer satisfaction and operational excellence. With a focus on personal development and career progression, you'll enjoy a supportive atmosphere that values your contributions. From managing shifts to overseeing staff training, you'll play a crucial role in maintaining high standards and a positive community presence. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you.

Benefits

Overtime pay

Staff food on every shift

50% off staff discount

28 days holiday

Enhanced maternity and paternity pay

Company pension scheme

Long service awards

Power over your pay with Wagestream

Emotional and practical support

Tips shared equally across the team

Qualifications

• Proven experience as a General Manager, Assistant Manager, or similar role.
• Familiar with managing KPIs and making decisions based on various metrics.

Responsibilities

• Lead your team to deliver exceptional customer experiences.
• Ensure high standards of service and manage through clear KPIs.

Skills

Team Leadership

Customer Service

KPI Management

Training and Recruitment

Bar Management

Education

Experience in Restaurant Management

Job description

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This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.

The Good Stuff

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off staff discount to enjoy outside working hours from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast growing business
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

What you'll bring

• You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
• You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
• Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.