general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant team in Stoke-on-Trent. This role emphasizes the importance of individuality and inclusivity, allowing you to cultivate a thriving work environment. You will inspire your team to deliver exceptional guest experiences while managing finances and fostering personal growth. With a commitment to family-friendly policies and a variety of attractive perks, this opportunity is perfect for those looking to make a meaningful impact in a dynamic setting. Join a culture that celebrates diversity and encourages you to be yourself.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

50% off for friends and family

Family-friendly policies

First access to new menus

Wagamama parties

Pension scheme

Cycle-to-work scheme

Qualifications

• Proven experience in managing teams and driving performance.
• Strong financial acumen and ability to manage budgets.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Manage finances, including budgeting and inventory.
• Create a positive and inclusive work culture.

Skills

Team Leadership

Emotional Intelligence

Financial Management

Coaching and Development

Problem Solving

Education

Experience in Restaurant Management

Job description

Job Description: General Manager - Inclusive Work Culture Promoter (Hiring Immediately), Stoke-on-Trent

Client: Wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Role: Full-time General Manager

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We prioritize personality over perfection — we call it "be you, be Wagamama." We are seeking a General Manager to lead our team on a journey to nourish both body and soul.

Responsibilities

• Inspire your team to exceed guest expectations while maintaining high standards.
• Continuously coach and develop your team to reach their full potential, driving restaurant performance and delivering excellent results.
• Cultivate a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
• Ensure exceptional guest experiences by providing outstanding service and equipping your team with necessary skills and mindset.
• Manage finances including budgeting, inventory, labour, and strategic marketing, using data to inform decisions and foster continuous improvement.
• Recruit, onboard, and develop team members, fostering their personal and professional growth.
• Create an environment where your team feels respected and they can thrive in their roles and careers.
• Act as a proactive problem solver, making quick and effective decisions.

What We Offer

• Bonus scheme with up to £8,000 annual bonus opportunity.
• Access up to 30% of earnings before payday via Wagestream.
• Private medical insurance.
• Free food on shift and 50% off outside of work for friends and family.
• Industry-leading family-friendly policies, including 26 weeks full pay plus 13 weeks half pay for expectant or adopting parents.
• First access to new menus.
• Wagamama parties with VIP guests throughout the year.
• Recognition as a nationwide "Love Above the Door" legend.

Additional benefits include pension scheme, holiday entitlement, training programs, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Join Us

Be yourself, be Wagamama. We are proudly part of the Disability Confident scheme.