general manager - Be You, Be Wagamama Philosophy (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate General Manager to lead a dynamic team in Stoke-on-Trent. Embrace the 'Be You, Be Wagamama' philosophy and foster a culture of inclusivity and excellence. This role offers the chance to inspire your team while ensuring exceptional guest experiences. With a focus on financial acumen and team development, you'll play a pivotal role in driving restaurant success. Enjoy a range of perks, including a generous bonus scheme and industry-leading family-friendly policies. Join a forward-thinking company that values individuality and empowers its people.

Benefits

Bonus scheme — up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside of work for friends and family

26 weeks full pay + 13 weeks half pay for parents

Wagamama parties throughout the year

Recognition as a nationwide 'Love Above the Door' legend

Pension schemes

Gym memberships

Qualifications

• Experience in managing teams and creating a positive work culture.
• Strong financial skills for budgeting and inventory management.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Drive restaurant performance and deliver outstanding results.

Skills

Emotional Intelligence

Team Coaching

Financial Management

Problem Solving

Guest Experience Management

Job description

Job Description: General Manager - Be You, Be Wagamama Philosophy (Hiring Immediately), Stoke-on-Trent

Client: Wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and value personality over perfection — we call it "Be You, Be Wagamama." We are looking for a General Manager to join us in our mission to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to exceed guest expectations, uphold high standards, and foster a positive, inclusive work environment. You will coach and develop your team to achieve their potential while driving restaurant performance and delivering outstanding results.

We Are Looking For Someone Who:

• Prioritizes creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Is dedicated to delivering exceptional guest experiences, ensuring every interaction reflects high service standards and empowering your team to do the same.
• Possesses strong financial skills, including budgeting, inventory and labor management, and strategic marketing. You analyze data to make informed business decisions and foster continuous improvement.
• Focuses on building and nurturing your team, from recruitment through ongoing development, supporting their personal and professional growth.
• Creates an environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Is a proactive problem solver, capable of thinking quickly and making effective decisions.

What’s in it for You:

• Bonus scheme — up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu, plus 50% off outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be among the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide "Love Above the Door" legend

We also offer pension schemes, holiday leave, training programs, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.