general manager - Inclusive and Empowering Work Culture (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading restaurant group is seeking a General Manager in Stoke-on-Trent to inspire a team and drive performance. The role emphasizes cultivating an inclusive culture, ensuring exceptional guest experiences, and developing emerging leaders. With a focus on financial acumen and team nurturing, this position offers a dynamic work environment and significant benefits.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday with Wagestream

Private medical insurance

Free food on shift

Family-friendly policy with paid leave

National recognition programme

Pension scheme

Discounted gym memberships

Qualifications

• Prioritize cultivating a positive and inclusive work culture.
• Dedicated to excellence in guest experience.
• Strong financial acumen in budgeting and inventory management.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Continuously coach and develop team members.
• Drive restaurant performance and deliver amazing results.

Skills

Emotional Intelligence

Leadership

Financial Acumen

Problem Solving

Job description

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general manager - Inclusive and Empowering Work Culture (Hiring Immediately), stoke-on-trent

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Client:

wagamama

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

general manager | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a general manager to join us on our continuous journey to nourish us all from bowl, to soul.

the role |

as a general manager, you’ll inspire your team to go the extra mile for our guests, keeping expectations + standards high. you will be continuously coaching + developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.

if you |

• prioritise cultivating a positive + inclusive work culture through emotional intelligence, inspiration, and effective delegation. your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship.
• are dedicated to excellence in guest experience, ensuring that every interaction reflects exceptional service, whether through your own efforts or by equipping your team with the necessary skills and mindset.
• have strong financial acumen encompassing budgeting, inventory management, labour management, and strategic marketing. you meticulously analyse data to drive key business decisions and embody a culture of continuous improvement.
• focus on building and nurturing your team, from recruitment to ongoing development. you are committed to fostering personal and professional growth among your team members.
• care about creating an inclusive environment where your team feel respected and that they belong, allowing them to nourish and flourish in their role and career.
• a forward-thinking problem solver, able to think on your feet and make quick decisions.

then we’d love to hear from you

what’s in it for you |

• bonus scheme – up to £8,000 a year bonus opportunity
• access up to 30% of your earnings before pay day with wagestream
• private medical insurance
• free food on shift – yes, anything from our menu! plus 50% outside of work to treat your friends + family
• an industry-leading family-friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• be the first to experience our brand-new menus
• wagamama parties throughout the year with VIP guests
• be known nationwide as a love above the door legend – our national recognition programme

in addition to this, we offer all the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships, and long service awards.

be you, be wagamama

wagamama is proudly part of disability confident