general manager - Inclusive and Empowering Work Culture (Hiring Immediately)

JR United Kingdom; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading restaurant chain as a General Manager in Birmingham, where you will lead a team to provide exceptional guest experiences. Embrace an inclusive culture while driving performance and nurturing team growth. Enjoy competitive benefits including a bonus scheme and private medical insurance.

Benefits

Bonus scheme – up to £8,000 a year

Access up to 30% of your earnings before payday

Private medical insurance

Free food on shift

Industry-leading family-friendly policy

Recognition as a nationwide Wagamama legend

Pension schemes

Cycle-to-work scheme

Gym memberships

Qualifications

• Experience in cultivating a positive and inclusive work culture.
• Strong financial skills including budgeting and inventory management.
• Proactive problem solver with quick decision-making abilities.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Coach and develop team for optimal performance.
• Drive restaurant performance and deliver excellent results.

Skills

Emotional Intelligence

Coaching

Financial Skills

Problem Solving

Job description

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general manager - Inclusive and Empowering Work Culture (Hiring Immediately), Birmingham

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Client:

wagamama

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

General Manager | Full-time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role |

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to perform their best while driving restaurant performance and delivering excellent results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Are dedicated to providing an exceptional guest experience, ensuring every interaction reflects high-quality service, either through your own efforts or by empowering your team.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment through ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belongs, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat friends and family
• Industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide Wagamama legend — our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.