General Manager — Flexible Hours & Outstanding Hospitality

Shepherd Neame Limited; Greater London; Presencial; GBP 45 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Early wage withdrawal

Food & drink discount 25%

Overnight stay discount 25%

Shop discounts at Visitor Centre

Sheps Hut high street discounts

Mental health platform

Company pension

Sick pay

Career development

Flexible working hours

Resumo da oferta

Shepherd Neame Limited in London is seeking a General Manager at Mabel’s Tavern to lead day-to-day operations, drive guest experience, and steer the pub’s performance with a hands-on, people-focused approach.

You’ll develop your team, manage budgets and stock, ensure compliance, and collaborate with senior management to deliver outstanding hospitality while upholding Britain’s oldest brewer’s heritage.

Qualificações

• Leadership mindset and ability to inspire teams.
• Strong commercial awareness to drive sales and control costs.
• Positive energy and passion for hospitality to motivate staff.
• Ownership mindset with pride in delivering results.
• Calm, proactive adaptability during busy periods.

Responsabilidades

• Take full ownership of the pub’s day-to-day operations and overall performance.
• Lead, motivate, and develop your team to deliver outstanding service.
• Manage budgets, stock control, and cost efficiency to maximise profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive sales and implement initiatives to grow the business.
• Handle customer queries and resolve issues promptly and professionally.
• Work closely with senior management to deliver company objectives.

Conhecimentos

Leadership

Commercial awareness

Positive energy

Responsibility

Adaptability

Customer commitment

Descrição da oferta de emprego

Shepherd Neame Limited in London is seeking a General Manager at Mabel’s Tavern to lead day-to-day operations, drive guest experience, and steer the pub’s performance with a hands-on, people-focused approach.

You’ll develop your team, manage budgets and stock, ensure compliance, and collaborate with senior management to deliver outstanding hospitality while upholding Britain’s oldest brewer’s heritage.