General Manager

The Athenaeum; London; On-site; GBP 40,000 - 85,000; Full time

Job summary

An independent, family-owned 5-star hotel is seeking a dynamic General Manager to lead its exceptional team. This role combines strategic vision with hands-on operational excellence, ensuring every guest experience is seamless. You will inspire and lead a vibrant team, curate unforgettable guest experiences, and implement company strategies to maintain the hotel’s reputation for luxury. Join a renowned establishment that values flexibility and innovation, and make your mark in the world of luxury hospitality. If you are ready to elevate one of London’s most iconic hotels, we want to hear from you!

Benefits

Competitive salary

Performance-based bonus

Generous pension contributions

Flexible working environment

Career development opportunities

Qualifications

• Proven track record in managing luxury 5-star hotels.
• Ability to balance profitability with exceptional service.

Responsibilities

• Lead a high-performing team to deliver outstanding guest experiences.
• Ensure operational excellence across all hotel departments.

Skills

Leadership

Operational Excellence

Financial Performance

Guest Experience Management

Strategic Decision Making

Education

Degree in Hospitality Management

MBA or equivalent

Job description

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Some hotels boast history. Others have undeniable charm. A select few have earned an award-winning reputation. We have it all.

As an independent, family-owned 5-star hotel, we’ve created something truly exceptional—a destination where every guest experience is unforgettable and our “People First” ethos drives everything we do. We’re not just a luxury destination; we balance our people, profits, and planet to foster an inspiring and successful workplace. It’s no surprise that we’ve once again been recognised as one of the “Best Places to Work” in the hospitality industry.

Now, as we embark on an exciting new chapter, we are seeking a dynamic, forward-thinking General Manager to lead us into the future.

Your Role

This is a role for a true leader—someone who can blend strategic vision with hands-on operational excellence. You will ensure every guest experience is seamless, every team member is empowered, and every department operates at its peak performance.

Reporting directly to our parent company’s directors, you’ll take overall responsibility for the smooth running of the hotel. Whether it’s mentoring department heads, driving financial performance, or maintaining our unrivalled reputation for 5-star luxury, you’ll be at the helm of an extraordinary establishment.

What You’ll Be Doing

• Inspiring & Leading: Build and nurture a vibrant, high-performing team that continues to attract and retain the best talent in the industry.
• Curating Unforgettable Guest Experiences: Set impeccable standards across all departments, ensuring every interaction delights our guests.
• Operational Excellence: Implement company strategies, streamline processes, and ensure every aspect of the hotel runs like clockwork—without losing that personal, unique touch.
• Supporting Business Growth: Collaborate with our Shared Services Support Team to maintain a strong presence in London’s competitive hospitality scene, forge new business relationships, and uphold our brand’s legacy of excellence.
  
  

Who You Are

• A seasoned General Manager, or an exceptional Deputy GM/Hotel Manager ready to step up.
• A proven leader with a track record in running luxury 5-star hotels and delivering outstanding guest experiences.
• A commercial thinker who can balance profitability with service excellence.
• An inspiring motivator who excels at engaging and developing a diverse team, creating a workplace people truly love.
• A strategic decision-maker capable of operating both at a high level and attending to essential details.
  
  

What’s in It for You?

We believe exceptional leadership deserves exceptional rewards. In return, we offer a competitive salary, performance-based bonus, generous pension contributions, and a host of other benefits. You’ll join an inspiring family of hotels that values flexibility, innovation, and the opportunity to make your mark in the world of luxury hospitality.

This isn’t just another General Manager role—it’s your chance to lead one of London’s most iconic hotels, elevate it to new heights, and leave a lasting impact on the future of luxury hospitality.

Are you ready to be a part of something truly extraordinary? We’d love to hear from you.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

The Athenaeum has been family-run since the 1990s and could not be more committed to its famous five-star service.

An independent spirit remains at the heart of the hotel, where it continues to welcome everyone as VIPs and to make their stay individual.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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