General Manager – Trauma, Orthopaedics and Neurosurgery

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Manager for the Trauma, Orthopaedics, and Neurosurgery Directorate in London. This role involves providing operational and strategic leadership to ensure high-quality patient care and clinical outcomes. You will lead a dynamic team, optimize service delivery, and influence strategic decisions across the sector. The organization values collaboration, innovation, and excellence, offering unique career development opportunities and flexible working arrangements. If you are passionate about improving patient services and leading change, this is the perfect opportunity for you.

Benefits

Career development

Flexible working

Wellbeing initiatives

Staff recognition

Cycle to Work scheme

Car lease schemes

Season ticket loans

Leisure memberships

Qualifications

• First degree or equivalent required for the role.
• Evidence of specialist knowledge at master's level is essential.

Responsibilities

• Lead the Directorate in delivering national access standards.
• Manage systems and processes to ensure compliance with clinical governance.
• Handle resolution of complaints and conflicts promptly.

Skills

Strategic thinking

Performance management

Critical analysis

Change management

IT skills

Education

First degree or equivalent

Master's level knowledge

Job description

Social network you want to login/join with:

General Manager – Trauma, Orthopaedics and Neurosurgery, London

Client: Trust wide

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7dca56480d73

Job Views: 3

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description:

Job overview

The Managerially accountable to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager for the Trauma, Orthopaedic and Neurosurgery Directorate will be responsible for providing operational and strategic leadership to ensure high quality patient care, patient experience, and clinical outcomes.

The General Manager will lead the Directorate in delivering national access standards and local specialty ambitions within the allocated funding, ensuring efficient and effective service delivery. Developing collaborative working within the sector and beyond will be key to optimize capacity and ensure seamless patient flow between Trusts.

Additionally, the General Manager will work closely with colleagues within the Trust to influence strategic decisions both within the Trust and across the North West London sector.

Main duties of the job

• Develop and implement effective reporting arrangements to monitor performance against targets and manage variances proactively.
• Provide regular reports to the Executive Directors with assurance on follow-up actions.
• Support Lead Clinicians, Lead Nurses, and Service Managers through regular performance review meetings.
• Manage systems, control processes, and risk management arrangements to support compliance with clinical governance standards, Trust policies, and best practices.
• Handle resolution of complaints, conflicts, and issues from patients, staff, suppliers, and partner organizations promptly and appropriately.
• Support root cause and trend analyses of complaints and adverse incidents alongside clinical staff.

Working for our organization

At Imperial College Healthcare, you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Join a vibrant team embodying our values - expert, kind, collaborative, and aspirational. Enjoy unique experiences and accelerate your career.

Benefits include career development, flexible working, wellbeing initiatives, staff recognition, and optional benefits like Cycle to Work, car lease schemes, season ticket loans, or leisure memberships.

We are committed to equal opportunities and improving staff working lives, considering flexible, part-time, or job share applications. Please discuss this at interview.

Detailed job description and main responsibilities

The full job description outlines key tasks, responsibilities, qualifications, skills, experience, and knowledge required. Please view the attached Job Description with the advert.

Person specification

Education/Qualification

• First degree or equivalent
• Evidence of specialist knowledge at higher degree or master's level
• Extensive NHS knowledge in the acute sector, with up-to-date knowledge of patient services; CPD evidence

Experience

• Success in delivering large-scale change and performance improvements via management and clinical teams
• Experience in writing comprehensive business cases and policies
• Experience managing complex employment issues
• Strong IT skills for managing and reporting complex performance data
• Experience in cross-site operational/clinical working

Skills/Knowledge/Abilities

• Strategic, tactical, and creative thinking and planning, with prioritization skills
• Ability to manage and deliver services within resources
• Critical analysis of complex financial and clinical data
• Effective performance management and accountability
• Active contribution to service planning and achievement

Please regularly check your emails for communication throughout the recruitment process. Shortlisted candidates will be contacted via email and text message (if a mobile number is provided).