General Manager

JKS Restaurants; London; On-site; GBP 55,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their front of house team. This role offers a fantastic opportunity to work in a critically acclaimed group, ensuring exceptional guest experiences and maintaining high service standards. The ideal candidate will possess strong leadership skills, a deep passion for food and beverage, and a keen attention to detail. With a supportive culture focused on professional development and lifestyle perks, this position promises not just a job, but a fulfilling career in the vibrant London restaurant scene.

Benefits

Professional Development

Personal Dining Calendar

Dining Discounts

Taiwan Travel Club

Milestone Incentives

Wellbeing Support

Company-wide Celebrations

New-born Care Package

Qualifications

• Prior experience as a Restaurant Manager or General Manager.
• Ability to inspire, motivate, lead, and develop teams.

Responsibilities

• Responsible for the overall performance of the front of house team.
• Work closely with the Kitchen team to ensure food quality.

Skills

Restaurant Management

Team Leadership

Food and Beverage Knowledge

Attention to Detail

P&L Management

Food Hygiene Knowledge

Education

Experience in High-Quality Restaurants

Job description

Job Description

Salary - up to £55,000 annually

Schedule - Full Time

Experience - Prior experience as a Restaurant Manager or General Manager within high-quality restaurants

BAO are seeking a General Manager to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced General Manager looking for a new role in an award-winning, critically acclaimed group.

The Position

As General Manager, you will be responsible for the overall performance of the front of house team, leading them by example to deliver the highest levels of service and an exceptional guest experience. You will work closely with the Kitchen team to ensure the quality of the food offering is consistently maintained, as well as with the Directors to proactively drive the business forward.

If you have the following, then BAO wants to hear from you:

• Prior experience as a Restaurant Manager or General Manager within high-quality restaurants;
• Warm, personable, and professional nature;
• Be creative with excellent attention to detail;
• Passion for and knowledge of food and beverage and the London restaurant scene;
• Ability to inspire, motivate, lead, and develop teams;
• Working knowledge of food hygiene and health and safety requirements;
• Ability to manage staff costs and review rotas accordingly;
• A good understanding of managing P&L;
• Ability to implement and maintain effective standardised systems, processes, and controls;

Good knowledge of or experience in Asian cuisine and culture is a bonus!

The Benefits

We want to create a great place to work that mirrors the soft fluffy embrace of a BAO.

Here's what will be in it for you:

• Professional Development
  - A supportive culture that aims to be pioneering in the people experience
  - Access to School of BAO, L&D calendar, E-Learning
  - Personalised development plan
• Lifestyle Perks
  - Personal Dining Calendar, a meal on us every month
  - Dining discounts at 30 brands
  - Curated wine lists and meat supplier at trade price
  - Discounted retail and takeaway
• Taiwan Travel Club
  - Trip to Taiwan to immerse yourself in the culture
• Milestone Incentives
  - Restaurant vouchers, culinary experiences, trips abroad, additional holiday allowance
• Wellbeing Support
  - Work and life balance: 6 shifts rota
  - Mental health support: Employee Assistance, Kellys Cause
  - Discounted gym memberships, cycle to work scheme
• Celebrations
  - 2 Company-wide parties a year: Wei Ya Party, Moon Festival BBQ
  - Taiwan Social Clubs: Grandmas Home Cooking Club, Hot Pot Supperclub
• Family Support
  - New-born Care Package
  - Free kids parties in our restaurants for parents

The Group

BAO, which means steamed bun, is a cult brand with a dedicated following, aiming to inspire through design and food. Founded in 2013 by family trio Erchen Chang, Shing Tat Chung, and Wai Ting Chung in East London, it now spans 7 restaurants across London, each with its own story of Taiwanese culture, experience, narrative, and menu.

At BAO, we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, our unconventional thinking brings humour and innovation, and our attention to detail challenges you to do your best.