General Manager FS Operations

ABM UK; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for their operations in London and the South East. This pivotal role involves leading a dedicated team to ensure the highest standards of service delivery across various sectors. The successful candidate will be responsible for financial management, staff recruitment, and maintaining quality assurance systems. Join a forward-thinking company that values innovation and teamwork, and play a key role in driving operational excellence. If you are a strategic leader with a passion for service and a commitment to quality, this opportunity is perfect for you.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app

Qualifications

• Strong leadership and management skills to develop an effective team.
• Ability to monitor financial plans and achieve budgetary targets.

Responsibilities

• Oversee quality management systems and ensure service standards.
• Manage recruitment and training of regional and site managers.

Skills

Leadership skills

Communication skills

Interpersonal skills

Initiative

Training aptitude

Job description

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

JOB TITLE: General Manager FS Operations London and South East

LOCATION: London & South

REPORTING TO: Divisional Director

SALARY: Competitive

Job Objective & Responsibilities:

To facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills the General Manager will develop an effective team consistently meeting or exceeding the service needs of the Client.

Main Duties:

General Duties

• To perform any specific investigations as may be requested by senior management, responsibility for the implementation of and the maintenance of the quality management systems, carrying out monthly quality assurance checks
  
  
  

Financial Management

• Meeting budgetary targets, monitoring financial plans with profit and loss information, strategic planning, setting key objectives
• The monitoring of expenditure and income against plan, credit control, control of all direct costs by the use of efficient methods of operation
• To ensure that all forecasts are achieved, to secure and implement, when necessary, price adjustments
• Responsibility for the review of cost efficient methods of operating, managing margin improvements by means of productivity
• To be responsible for all wage sheets submitted by Site/Contract/Branch/Regional Managers/Supervisors ensuring staff are paid correctly and all contracts adhere to set budgets on wages
• To authorise all materials requisitions ensuring they are set budgets and are on the Company's approved list of materials
  
  
  

Administrative Duties

• Replying to customer queries, both orally and in writing, setting work targets for lower management
• Attending meetings both internally and with customers, on a monthly basis
  
  
  

Staff Recruitment, Selection and Industrial Relations

• Responsibility for the recruitment of all Regional Managers, Branch Managers, Contract Managers, Site Managers and Site Supervisors
• To ensure that employment records are current, to carry out staff appraisals and to carry out staff appraisals and to recommend candidates suitable for future development
• To ensure staff are employed in accordance with the Company's employment procedures
• To ensure staff are trained in the duties for which they are employed
• To ensure that staff are aware of the Company's Disciplinary and Grievance procedures and that the procedures are adhered to in all disciplinary cases
• Ensuring the Company's Health and Safety procedures are practised by all employees
  
  
  

Business Development

• To expand the revenue base, and the retention of existing profitable trade, seeking growth, successful conversion of competitive estimates, directly or indirectly helping with sales, prospecting, surveying, estimating and securing new trade
  
  
  

Person Specification:

Essential

• Sound Leadership skills
• Good Communication skills
• Good Interpersonal skills
• Show initiative
• Aptitude to receive and deliver training
• Deal with customers both internal and external
• Be able to take responsibility
  
  
  

Benefits

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
  
  

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at ABM UK by 2x

Sign in to set job alerts for “General Manager Operations” roles.

London, England, United Kingdom 2 weeks ago

General Manager – The Hoxton, European Opportunities

London, England, United Kingdom 1 month ago

General Manager - Luxury 5-Star Hotel - London

London, England, United Kingdom 1 day ago

General Manager : New Venue and Rooftop Opening : East London : A GBP 90,000

Tower Hamlets, England, United Kingdom 3 days ago

London, England, United Kingdom 3 weeks ago

Kingston Upon Thames, England, United Kingdom £45,000.00-£50,000.00 3 weeks ago

London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 1 week ago

City Of Westminster, England, United Kingdom 3 days ago

Slough, England, United Kingdom £100,000.00-£120,000.00 3 days ago

London, England, United Kingdom 1 week ago

Dartford, England, United Kingdom 13 hours ago

London, England, United Kingdom 2 months ago

Greater London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 weeks ago

Borehamwood, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.