General Manager

MJMK Restaurants; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager for their vibrant Casa Mayfair location. This role is perfect for someone who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences. With a focus on team leadership, quality, and operational excellence, you will play a crucial role in overseeing all aspects of the restaurant, from dining to events. Join a dynamic team that values growth and innovation, and be part of a company recognized for its commitment to hospitality. If you are ready to take your career to the next level, this opportunity is for you.

Benefits

50% discount across all MJMK restaurants

Career growth opportunities

Mental health & well-being support

Enhanced maternity and paternity pay

Enhanced pension plan

5 days Company Sick Pay

Qualifications

• Minimum 3 years as a General Manager with a focus on guest experience.
• Skilled in recruitment, training, and team progression.

Responsibilities

• Lead the team to deliver best-in-class hospitality.
• Manage dining room, kitchen, bar, and events effectively.

Skills

People Management

Event Management

P&L Management

Team Leadership

Attention to Detail

Job description

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This range is provided by MJMK Restaurants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

GENERAL MANAGER - CASA DO FRANGO MAYFAIR (Heddon St)

Candidate Requirements:

• Minimum 3 years in a previous General Manager role
• Obsessed with guest experience and delivering best-in-class hospitality to every guest. A hands-on, floor-based GM who leads the team from the front
• Loves and excels in people management. Handles personal matters with empathy and professionalism. Comfortable with difficult conversations, balancing compassion and discipline while earning team respect and creating a positive culture
• Experience with events – the site includes a bar/event space for up to 100 people. Ideally experienced in overseeing events and managing a dedicated Sales & Events Manager
• Strong in team leadership and delegation. Able to oversee and follow up on team responsibilities. An excellent judge of performance and areas for improvement, working closely with HODs to ensure smooth operations, even in your absence
• Skilled in recruitment, training, and team progression. Comfortable delivering training across all departments
• Exceptional attention to detail – able to spot and address issues early, particularly those affecting guest experience and team performance
• Relentless about quality and consistency at every level. Constantly driving improvement across all areas and staff. Strategic thinker who identifies challenges and proposes solutions regularly
• Confident managing, developing, and overseeing all areas – dining room, kitchen, bar, reservations, reception, and events
• Experienced in P&L management: driving revenue via covers, SPH, reservations, events, and local engagement. Controls costs effectively (labour, GP, and other variables)
• Maintains immaculate standards in property, facilities, maintenance, and cleanliness

As a General Manager What We ‘ll Offer you:

• Up to £70000 per annum package
• 50% discount across all MJMK restaurants
• Opportunity to develop your career growth with MJMK Restaurants
• Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you’re struggling at work or at home.
• Enhanced maternity and paternity pay after your first year with us
• Enhanced pension plan after 5 years with us
• 5 day’s Company Sick Pay after a year with us

About Casa

Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco’s Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023).

We’re looking for a General Manager to join our team at Casa Mayfair who will embody our passion for delivering exceptional guest experiences and help us continue to grow. With 1500 guest each week, a 125-cover dinning space, 100 cover speakeasy cocktail ba, two private dining room and a summer terrace, Casa Mayfair is always buzzing.

We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there’s never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.

About MJMK Restaraurants

MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and was named No. 17 on the World’s 50 Best Restaurants list.

In 2022, we launched Lisboeta, a premium restaurant in Fitsrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality and Restaurants

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