General Manager

Derby Arms; Lancashire; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Profit share

Flexible shifts

Extended holiday

Food discount

Hotel discount

Training programs

Wage streaming

Service awards

Refer a Friend bonus

Company festival

Job summary

Derby Arms, a Forest of Bowland hotel and pub, is seeking a General Manager to lead operations across food, drink and guest experience. You will drive service standards, coach teams and manage daily hospitality tasks with a focus on quality and consistency.

We offer up to £45,000 per annum including service charge, plus profit share and a range of employee benefits. Join a small, people-focused site with opportunities for progression within the group.

Qualifications

• Strong passion for food and drink and delivering exceptional service.
• Proven ability to lead and coach teams.
• Excellent communication and organisational skills.

Responsibilities

Skills

Leadership

Management

Communication

Multitasking

Customer service

Job description

We are looking for a General Manager to join our team!

What's in it for you?

• Up to £45,000 per annum including service charge, plus your share of cash tips
• Access to our profit share scheme
• Flexible shift patterns available and enhanced holiday
• 25% off food for you and up to 6 guests
• 25% off hotel accommodation
• Bespoke training programmes and apprenticeships
• Wage streaming service allowing you to access your pay when it suits you
• Service awards & birthday gift
• Refer a Friend incentives up to £1000
• An invitation to our annual company festival!

About Us:

Derby Arms is in the Forest of Bowland and sits between Longridge and Chipping. One of our smaller hotel sites, it has 6 en-suite hotel rooms, a bar, lounge and snug area, a casual dining restaurant and a covered alfresco dining space.

We are passionate about quality and using the best regional product. Our main menu of British classics changes with the seasons; and our Seafood Specials are created by our talented team of chefs on site, making the most of the catch of the day and best quality seafood available.

We have been recognised with multiple awards including Restaurant Magazine's Food Led Company and the Publican Award's Best Food Offer multiple times.

Recognised as a leading employer, we know that the key to success is the people within the business, and that the first step is recruiting the best people who are just as passionate as us about food, drink, and true hospitality.

As part of a group of six premium pubs with rooms, we're big enough to offer progression and multisite opportunities, but small enough to know all of our teams personally and as individuals, which allows people to develop and excel in their areas of interest.

About you:

• You are passionate about great food and drink and supplying fantastic customer service
• You can lead the team as well as develop and coach them to be the best they can be
• You have strong management and leadership skills
• You have management experience within a service-based environment
• You are organised and able to multitask
• You have great communication skills.