Deputy Manager

The-Hesketh-Arms; West Lancashire; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Service charge included

Profit sharing

Flexible shifts

Enhanced holiday

Staff discounts: food

Staff discounts: hotel

Training programmes & apprenticeships

Pay on demand

Birthday gift

Refer a Friend incentives

Company festival

Job summary

The Hesketh Arms is seeking a Deputy General Manager to join our team in Rufford. The role starts for the post-refurbishment opening, with a 2-week training period beginning 26 October 2026; earlier starts possible via sister-site training.

You will support the General Manager in leading the team, delivering exceptional service, and driving standards in a busy pub environment with real ale and seasonal menus. We offer progression and a range of staff benefits.

Qualifications

• You are passionate about great food and drink and delivering fantastic customer service.
• You are ready to aid the General Manager with leading and developing the team.

Responsibilities

• Assist the General Manager in leading and developing the restaurant team.
• Ensure excellent customer service and smooth daily operations.
• Coordinate with training and shift planning to meet business needs.

Skills

Management experience

Leadership skills

Organisational skills

Job description

We are looking for a Deputy General Manager to join our team! The role is for our opening post-refurbishment and the candidate must be available to start from 26th October 2026 for our 2-week training period pre-opening. An earlier start can be accommodated working at one of our sister sites for training.

What’s in it for you?

• Up to £38,000 per annum including service charge, plus your share of cash tips
• Access to our profit share scheme
• Flexible shift patterns available and enhanced holiday
• 25% off food for you and up to 6 guests
• 25% off hotel accommodation
• Bespoke training programmes and apprenticeships
• Wage streaming service allowing you to access your pay when it suits you
• Service awards & birthday gift
• Refer a Friend incentives up to £1000
• An invitation to our annual company festival!

About Us:

The Hesketh Arms is an authentic public house, serving a wide range of real ales and great food, set in the delightful village of Rufford. Our main menu of British classics changes with the seasons; and our Seafood Specials are created by our talented team of chefs on site, making the most of the catch of the day and best quality seafood available.

We have been recognised with multiple awards including Restaurant Magazine’s Food Led Company and the Publican Award’s Best Food Offer multiple times.

Recognised as a leading employer, we know that the key to success is the people within the business, and that the first step is recruiting the best people who are just as passionate as us about food, drink, and true hospitality.

As part of a group of six premium pubs with rooms, we’re big enough to offer progression and multisite opportunities, but small enough to know all of our teams personally and as individuals, which allows people to develop and excel in their areas of interest.

About you:

• You are passionate about great food and drink and supplying fantastic customer service.
• You are ready to aid the General Manager with leading and developing the team to be the best they can be.
• You have strong management and leadership skills.
• You have management experience within a service-based environment, preferably managing the restaurant side of the business.
• You are organised and able to multitask.