General Manager

Bel & The Dragon Cookham; Thatcham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

GM bonus up to 100%

Food & drink discounts

Healthcare support

Wagestream access

Full induction and training

Discounted hotel stays

Job summary

Bel & The Dragon, Cookham, part of Fuller’s, seeks an experienced General Manager to lead a busy, food-focused inn with 10 bedrooms. You will manage frontline service, kitchen oversight with Head Chef, and drive guest satisfaction while maintaining strong community ties.

This live-out role offers a 40-hour week over five days, a generous bonus scheme up to 100% of salary, and a range of Fuller’s benefits including discounts and health cover.

Qualifications

• Experience managing a high-volume hospitality venue.
• Proven ability to motivate and lead a team.
• Strong food and wine knowledge and guest service focus.

Responsibilities

• Lead front-of-house and back-of-house operations.
• Drive revenue with a food-focused strategy.
• Develop relationships with the local community.
• Ensure exceptional guest experience.

Skills

Hospitality management

Team leadership

Food & wine knowledge

Customer service

Job description

Bel & The Dragon, Cookham
General Manager vacancy
Up to £60,000 plus bonus and great benefits

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

This is a truly special role, being the key figure in one of the country's oldest coaching inns. This is a heavily food focused restaurant business, needing someone with sound food & wine knowledge.

On site there is a strong team with newly appointed Head Chef and two Deputy Managers supporting you front of house.

Sales peak in the winter but remain strong throughout the summer with its large outdoor terrace. The split is in favour of food, 60/40, with it's 10 beautiful bedrooms equating to 10-20% of overall revenue; the hotel is proving especially popular since its investment.

Cookham is an affluent area with the leader of the business needing to play a role within the community, and developing relationships will be key to its continued success. A natural host and floor first mentality is a key attribute for the applicant to have.

This is a live-out position.

What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• GM bonus is up to 100% of your salary
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision-making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.