General Manager

Frasers Hospitality; Glasgow; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate General Manager for their stunning property in Glasgow. This role involves leading a dedicated team while ensuring exceptional guest experiences in a beautifully renovated Victorian building. The ideal candidate will have a strong background in hospitality management and financial oversight, ready to embrace a hands-on leadership style. With a commitment to employee development and sustainability, this company offers a dynamic work environment that values collaboration and innovation. If you thrive in fast-paced settings and are eager to make a significant impact, this opportunity is perfect for you.

Benefits

Heavily discounted Staff & Friends and Family Rates

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Uniforms provided

Wellness & National Campaign Days

Instant access to pay via Wagestream

Employee Assistance Programme

Qualifications

• Proven experience in hospitality management with a focus on guest satisfaction.
• Strong financial acumen and operational management skills.

Responsibilities

• Oversee daily operations and ensure guest needs are met.
• Lead and develop the team while managing business costs.

Skills

Leadership

Financial Management

Hospitality Management

Operational Management

Education

Degree in Hospitality Management

Relevant Certifications

Job description

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Role: General Manager, Fraser Suites

Salary: Competitive plus Generous Company Benefits, Training & Development

Location: Glasgow

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Role: General Manager, Fraser Suites

Salary: Competitive plus Generous Company Benefits, Training & Development

Location: Glasgow

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

Our historic property in Glasgow is seeking a hands-on leader to join us as General Manager of Fraser Suites Glasgow. Set in a beautifully renovated 1850's Victorian baronial building and located in the vibrant Merchant City, this is a fantastic property that requires a passionate individual dedicated to hospitality.

As General Manager, you will be an operational manager, leading the team, setting standards, and supporting them in their roles. This role is not a typical 9-5 office job; you will work a varied pattern of shifts depending on business needs, including some weekends and bank holidays. You will oversee daily operations and ensure all guests' needs are met, manage all costs within the business and deliver expected financial performance, and collaborate closely with the central revenue team to maintain competitiveness.

We’re looking for someone who has a passion for hospitality and a hands-on approach to leadership, and a strong financial understanding of how a Serviced Apartment business works would be beneficial. This role would suit someone who has experience as a General Manager from a smaller property or a Deputy General Manager/Hotel Manager from a larger property looking for a step up.

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
• Additional day off for your birthday.
  
  

Plus, on completing your probationary period you will be provided with:

• Bonus Plan based on clear and transparent KPI’s.
• Life Assurance.
  
  

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a key focus for everyone.
• We have moved to a chemical free cleaning system in our properties with an enzyme based eco-friendly system for apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
  
  

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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