General Manager

Benugo Limited

Bristol

On-site

GBP 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Pension scheme enrollment

Up to 33 days annual leave

Enhanced family leave options

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Career development

Job summary

A leading hospitality company in Bristol is seeking a managerial professional to oversee business performance, recruit and train team members, and maintain high client satisfaction standards. Responsibilities encompass sales strategies, marketing activities, and compliance with health and safety regulations. The role promises career development opportunities and numerous benefits, including annual leave and wellness programs.

Qualifications

Proven experience in leading a team and managing performance.
Strong analytical skills to drive sales and improve standards.
Effective communication and relationship-building skills.

Responsibilities

Lead and manage business performance to meet company targets.
Recruit and develop the best team for the location.
Ensure compliance with health, safety, and food safety regulations.

Skills

Leadership

Sales strategy

Team management

Customer service

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information