General Manager

Benugo Limited

Cambridge

On-site

GBP 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

Up to 33 days annual leave

Enhanced maternity and paternity leave

Access to discounts and communication portal

Employee Assistance Programme

Cycle to Work scheme

Opportunity for career development

Job summary

A catering company in Cambridge is seeking a Manager who will lead and implement growth strategies, oversee sales performance, and manage a dedicated team. Responsibilities include building client relationships and ensuring high standards of health and safety. The successful candidate will receive benefits such as meal provisions during shifts, extensive annual leave, and opportunities for professional development. This is an excellent opportunity for those looking to grow their careers in a dynamic industry.

Qualifications

Strong leadership and management skills.
Experience in sales strategies and recruitment.
Ability to build relationships with clients and provide excellent customer service.

Responsibilities

Lead and implement growth strategies at the location.
Drive profitable sales and improve operational standards.
Recruit and manage a high-performing team.

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management:

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service:

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information