General Manager

Benugo Limited

Chichester

On-site

GBP 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

WSH pension scheme

Up to 33 days annual leave

Enhanced maternity and paternity leave

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Job summary

A leading hospitality service provider in Chichester is seeking a dynamic leader to oversee business performance and team management. The role involves developing sales strategies, maintaining high standards of food quality and service, and ensuring compliance with health and safety regulations. The ideal candidate will build strong relationships with clients and drive a motivated team. Benefits include generous leave policy, pension enrolment, and career development opportunities.

Qualifications

Strong leadership skills required for team management and direction.
Experience in developing and implementing successful sales strategies.
Ability to maintain quality service and strong client relationships.

Responsibilities

Lead and manage business performance to meet targets.
Recruit and develop the best team members for the location.
Monitor customer feedback and implement action plans.

Skills

Leadership

Sales strategies

Team management

Customer relationship management

Health and Safety compliance

Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial

Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
To analyse and drive profitable sales whilst constantly improving standards.
To organise marketing activities, such as promotional event and discount schemes.

People Management

Offer clear directions and briefings to the team.
To offer effective feedback on performance through structured reviews.
To recruit the best team members for the location.

Client Service

To build and maintain a solid and professional relationship with John Lewis.
To ensure effective communication and engagement with John Lewis.
To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG

To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information