General Cargo Growth & Partnerships Manager

Fmk consulting; Dover; Vor Ort; GBP 47.000 - 57.000; Vollzeit

Benefits dieser Stelle

5 weeks annual leave + bank holidays (

Generous contributory pension scheme

Discretionary annual bonus scheme

Private Health Care

Life assurance

Employee assistance programme

3rd party discounts

Cycle to work scheme

Benefits and reward platform

Free Parking

Employee volunteering scheme

Zusammenfassung

Fmk consulting in the United Kingdom seeks a proactive Business Development Manager (General Cargo) to grow our client's commercial team. You will manage day-to-day relationships with general cargo customers, identify opportunities, and help deliver the commercial strategy.

This hands-on, customer-facing role requires strong account management, knowledge of logistics or ports, and the ability to coordinate across operations.

Qualifikationen

• Experience in account management or business development within a commercial environment.
• Background in logistics, supply chain or ports (desirable).
• Strong customer relationship management skills across multiple accounts.
• Understanding of supply chain operations and basic financial principles.
• Competent user of Microsoft Office; full UK driving licence required.

Aufgaben

• Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses.
• Support customer onboarding and align operational requirements across internal teams.
• Maintain regular customer engagement to identify service improvements and upsell opportunities.
• Produce and maintain account management plans with guidance from the Head of Business Development.
• Identify and qualify new commercial leads through networking, market insight, and industry engagement.
• Support the preparation of proposals, tenders, and customer presentations.
• Gather operational and financial data to support business cases and forecasting.
• Contribute to sales pipeline updates and support negotiations by coordinating key inputs.
• Work closely with Operations, Finance, Engineering and other teams to ensure customer expectations are met.
• Monitor service performance, escalating any issues or improvement needs.
• Support rate and tariff updates through materials preparation and customer communication.
• Maintain accurate KPI tracking for general cargo accounts within the CRM.
• Attend industry and trade events, ensuring leads are captured and followed up.
• Gather and share market intelligence on competitors, cargo flows and emerging opportunities.
• Maintain accurate CRM records and prepare routine reports on market activity, customer performance, and events.
• Assist in developing internal and external presentations and documents.
• Ensure compliance with relevant quality, safety, security and sustainability standards.

Kenntnisse

Account management

Business development

Logistics knowledge

CRM / client management

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

Fmk consulting in the United Kingdom seeks a proactive Business Development Manager (General Cargo) to grow our client's commercial team. You will manage day-to-day relationships with general cargo customers, identify opportunities, and help deliver the commercial strategy.

This hands-on, customer-facing role requires strong account management, knowledge of logistics or ports, and the ability to coordinate across operations.