General Cargo Growth & Partnerships Manager

React Recruitment Ltd; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

5 weeks leave + holidays

Pension scheme

Discretionary annual bonus

Private health care

Life assurance

Employee assistance programme

Cycle to work

Discounts & rewards platform

Job summary

React Recruitment Ltd is seeking a proactive Business Development Manager (General Cargo) to join the growing Commercial team. This is a hands-on role that supports the development of general cargo services and helps drive new business opportunities across the sector by managing day-to-day relationships with customers and generating leads.

You will identify service improvements, upsell opportunities, and help deliver the commercial strategy.

Qualifications

• Experience in account management or business development within a commercial environment.
• Background in logistics, supply chain or ports desirable.
• Strong CRM and relationship management across multiple accounts.

Responsibilities

• Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses.
• Maintain regular customer engagement to identify service improvements and upsell opportunities.
• Produce and maintain account management plans with guidance from the Head of Business Development.
• Identify and qualify new commercial leads through networking, market insight, and industry engagement.
• Support the preparation of proposals, tenders, and customer presentations.
• Monitor service performance, escalating any issues or improvement needs.
• Maintain accurate KPI tracking for general cargo accounts within the CRM.
• Attend industry and trade events, ensuring leads are captured and followed up.
• Gather and share market intelligence on competitors, cargo flows and opportunities.

Skills

Account management

Business development

CRM

General cargo

Job description

React Recruitment Ltd is seeking a proactive Business Development Manager (General Cargo) to join the growing Commercial team. This is a hands-on role that supports the development of general cargo services and helps drive new business opportunities across the sector by managing day-to-day relationships with customers and generating leads.

You will identify service improvements, upsell opportunities, and help deliver the commercial strategy.