Freight Forwarding Manager

Newman Stewart Ltd; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

Newman Stewart Ltd is seeking an experienced Freight Forwarding Manager to lead the UK freight forwarding operation. You will oversee a team of around 6 FTE, covering ocean import/export, customs clearance and intermodal tasks, with full P&L ownership and accountability for delivery.

You will use data and operational insight to drive process optimisation, digitalisation and scalable ways of working, providing clear direction while balancing service, cost and customer priorities across the wider

Qualifications

• Senior-level leadership experience in freight forwarding, logistics or supply chain.
• Proven track record of leading operational delivery and commercial growth.
• Experience managing P&L performance and customer relationships.

Responsibilities

• Lead the UK freight forwarding operation with overall accountability for delivery.
• Line manage a team of approximately 6 FTE.
• Oversee ocean import/export, customs clearance and intermodal operations.
• Drive service excellence, process improvement and data-driven optimisations.
• Develop new business opportunities and strengthen existing customer relationships.

Skills

Leadership

P&L management

Stakeholder mgmt

Data-driven

Tools

ERP systems

Job description

Our client is an established global logistics and supply chain business supporting customers with the movement and management of goods across international markets. The organisation combines freight forwarding, logistics and supply chain expertise to provide integrated solutions across a complex international operating environment.

The Role

The Freight Forwarding Manager will take responsibility for the UK freight forwarding operation, with line management responsibility for a team of approximately 6 FTE. The role will cover freight forwarding and ground solutions across ocean import and export, customs clearance and intermodal operations, with full P&L ownership and accountability for operational delivery.

A key focus will be improving the way the operation works, using data and operational insight to identify opportunities for process optimisation, digitalisation and more scalable ways of working. The Manager will provide clear direction and accountability across the team, whilst balancing operational requirements with financial and customer priorities. Working with colleagues and stakeholders across the wider business, the role will develop practical improvements that strengthen the operation whilst maintaining effective day-to-day delivery.

The successful candidate will bring senior-level leadership experience within a freight forwarding, logistics or supply chain environment, with a proven track record of leading both operational delivery and commercial growth. Experienced in managing P&L performance, they will be equally comfortable driving service excellence, process improvement and team performance, whilst identifying and developing new business opportunities and strengthening existing customer relationships.