General Assistant (Sunday night shift)

BM Caterers; Barnsley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses

Discounts and cashback

Cycle to work

Freedom Friday

Free lunch

Mental Health app

Parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking a Customer Service Assistant / General Assistant in Barnsley to monitor counters, maintain cleanliness, and ensure excellent customer service. You’ll handle till duties, merchandising, and respond to customer needs with attentiveness and professionalism.

Applicants should hold Food Safety Level 2 and Health & Safety Level 2 certificates and have prior customer service experience in a catering or retail setting.

Qualifications

• Food Safety Level 2 certificate is required.
• Health & Safety Level 2 certificate is required.
• Previous experience in customer service is preferred.

Responsibilities

• Monitor counters and chillers; keep areas clean and well presented.
• Provide prompt and efficient service and listen to manager instructions.
• Communicate confidently with customers and gather feedback to improve experience.

Skills

Customer service

Communication

Cash handling

Attention to detail

Food safety

Teamwork

Tools

Till system

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Security Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle‑to‑work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website