Bm Caterers - General Assistant

BM Caterers; Hertford Heath; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free lunch on shift

Birthday day off

Discounts and cashback

Cycle-to-work scheme

Mentally supportive tools access

Job summary

BM Caterers is seeking frontline hospitality staff to deliver friendly service and keep counters and service areas well stocked.

You will handle tills, support food and drink service, and maintain high presentation and safety standards in a busy environment. Prior hospitality or customer service experience is helpful, and a positive, team-focused attitude is essential.

Qualifications

• Proactive and friendly approach to customer service.
• Strong communication and listening abilities.
• Team-focused mindset and collaboration.
• High attention to detail in fast-paced environment.
• Confidence dealing with customers and payments.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining presentation standards throughout service.
• Following food safety and health and safety procedures.
• Working closely with your team to keep service running smoothly.

Skills

Positive attitude

Communication

Teamwork

Attention to detail

Customer-facing confidence

Hospitality experience helpful

Job description

Job Description

What you’ll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detailConfidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Qualifications

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detail
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.