GenAI Platform Operations Lead

Aviva plc; United Kingdom; Remote; GBP 68,000 - 76,000; Full time

Benefits offered by this job

Generous pension scheme

25+ days holiday + banking holidays

Employee share scheme

Job summary

Aviva plc is seeking a GenAI Platform Run Manager to lead the Oasis Run & Operations team, ensuring security, resilience and availability as Generative AI adoption grows. You will work with engineering, security, cloud infrastructure and business teams to embed operational excellence and reliable services across Aviva.

The role focuses on incident, problem, change and risk management, enterprise cloud and platform services, and strong stakeholder management to drive cost efficiency and service

Qualifications

• Experience leading technology operations, platform support or service management teams.
• Strong knowledge of IT service management processes (incident, problem, change, risk).
• Experience supporting enterprise cloud, Kubernetes or platform services and driving operational improvements.

Responsibilities

• Lead the Oasis Run & Operations team ensuring security, resilience and availability as adoption grows.
• Collaborate with engineering, security, cloud infra and business teams to improve operational performance and service reliability.

Skills

Technology operations leadership

IT service management

Kubernetes experience

Stakeholder management

Service improvement & cost

Tools

Kubernetes

Cloud infrastructure

Job description

Aviva plc is seeking a GenAI Platform Run Manager to lead the Oasis Run & Operations team, ensuring security, resilience and availability as Generative AI adoption grows. You will work with engineering, security, cloud infrastructure and business teams to embed operational excellence and reliable services across Aviva.

The role focuses on incident, problem, change and risk management, enterprise cloud and platform services, and strong stakeholder management to drive cost efficiency and service