Gen AI & Tech Communications Lead

Linklaters LLP; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global law firm is seeking a Technology and GenAI Communications Lead to shape internal and external communications regarding technology innovations. This role involves leading communications for firmwide technology initiatives, collaborating with technology leaders, and translating complex topics into accessible messaging. The ideal candidate will possess substantial experience in technology communications, excellent writing skills, and a strategic mindset. This position offers a hybrid working model based in London.

Benefits

Private Medical Insurance

Free in-house fitness center

Pension and flexible savings options

Electric car and cycle-to-work schemes

Additional holiday/birthday leave

Qualifications

• Strong experience in communications for technology programs within large organizations.
• Confidence in communicating complex topics to non-technical audiences.
• Knowledge of change communications and employee engagement.

Responsibilities

• Lead communications for technology initiatives.
• Develop audience-focused messaging.
• Deliver an external communications approach.

Skills

Experience with technology communications

Communication of complex technical subjects

Partnering with project and leadership teams

Multi-channel communications

Excellent written and verbal skills

High emotional intelligence

Job description

About us

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

About the role

We are looking for a Technology and GenAI Communications Lead to shape how Linklaters communicates about technology transformation, digital innovation, and generative AI – both internally and externally. Reporting to the Head of People Communications, this role sits within the People Communications team and works closely with technology leaders, subject matter experts, and senior stakeholders. You will translate complex technical topics into clear, engaging communications that help colleagues understand, adopt, and feel confident about new technologies, while positioning Linklaters externally as a credible leader in this space.

Key responsibilities

• Leading communications for firmwide technology and GenAI initiatives
• Developing clear, audience‑focused messaging that makes complex topics accessible and relevant
• Delivering an external communications approach that highlights Linklaters’ technology leadership
• Advising leaders and project teams on technology‑related communications and change activity
• Managing sensitive communications (e.g., data privacy, ethical AI) in partnership with relevant teams
• Measuring impact and refining communications based on insight and feedback

What we're ideally looking for

You will have strong experience delivering communications for technology or digital transformation programmes within a large or complex organisation, ideally in professional services or a regulated environment.

You are confident communicating complex technical subjects to non‑technical audiences and understand how effective communications drive engagement and adoption.

Ideally, you will bring

• A strong track record of partnering with technology, project, and leadership teams
• Experience landing technology and innovation messaging across internal and external audiences
• Knowledge of change communications and employee engagement best practice
• Experience delivering multi‑channel communications, including digital and event‑based formats
• Excellent written and verbal communication skills, with a strategic, data‑driven mindset
• High emotional intelligence, curiosity, and confidence working across global teams

What's on offer

This role is based at the Linklaters London office with a hybrid working model available.

Our benefits

Health & Wellbeing

• Private Medical Insurance
• Free in‑house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will‑writing services

Family & Lifestyle

• Electric car and cycle‑to‑work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as employee networks such as our Gender Equality Network, With Pride, or Social Mobility Networks

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders.