Gastro Pub General Manager – Lead & Elevate Guest Experience

Upham Inns; Havant; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Annual salary up to £50k + bonus

Share of Tronc up to £5k per year

Meal discount 33% off meals

Hotel accommodation discount 33%

Lifestyle discounts card access

Service awards

Refer a friend incentive £1000

Job summary

Upham Inns is seeking a General Manager to lead one of our gastro-style pubs in southern England. You will drive guest service, coach a hands-on team and manage stock, P&L and labour budgets in line with company goals.

You’ll be responsible for health and safety, roster planning, brand standards and community engagement, ensuring the pub remains a beloved local destination with great food and drinks and a welcoming atmosphere.

Qualifications

• Gastro pub GM experience 1+ year or proven track record in pub/restaurants.
• Consistent approach to delivering guest service at all times.
• Strong leadership to motivate and develop the team in line with company vision.
• Passionate about hospitality and high-standard service.
• Motivated, proactive and reliable.
• Available to work up to 48 hours per week including evenings and weekends.
• P&L, sales and labour budgeting experience and understanding.
• Right to work in the UK.

Responsibilities

• Oversee pub management in line with company procedures and brand standards.
• Lead by example with hands-on coaching and development of the team.
• Engage with the local community to build repeat business and reputation.
• Instil a culture of great food and service throughout the team.
• Ensure health and safety compliance and fire/kitchen assessments.
• Ensure DPS standards and license compliance.
• Oversee ordering, stock control and waste management.
• Prepare team rosters 2 weeks in advance in line with labour budgets.

Skills

Leadership

P&L management

Team leadership

Guest service

Labour budgeting

Job description

Upham Inns is seeking a General Manager to lead one of our gastro-style pubs in southern England. You will drive guest service, coach a hands-on team and manage stock, P&L and labour budgets in line with company goals.

You’ll be responsible for health and safety, roster planning, brand standards and community engagement, ensuring the pub remains a beloved local destination with great food and drinks and a welcoming atmosphere.