Gaming Terminal Field Technician | UK Travel

Global Draw Limited; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday

Private medical

Pension contributions

Cycle to work

Wellbeing platform

Job summary

Light & Wonder, Inc. is seeking a Field Service Technician to install, service, and repair gaming terminals across customer sites in Greater London. You will diagnose faults, perform repairs, and maintain strong customer relationships while travelling the region.

The role offers training, a 40-hour week, and the chance to grow technical skills in a global gaming leader with comprehensive benefits and a focus on service excellence.

Qualifications

• A full valid UK driving licence.
• Live in WD, AL, LU, SG or MK postcodes.
• Experience in IT, electronics, engineering, maintenance or field-based roles is advantageous.

Responsibilities

• Install, service, and repair gaming terminals at customer sites.
• Complete new venue installations to high standards.
• Perform preventative maintenance and respond to service requests quickly.
• Diagnose and resolve technical issues with minimal disruption to customers.
• Coordinate equipment removals and upgrades when required.
• Build strong customer relationships with clear updates and guidance.
• Accurately record service visits and feedback.
• Travel across the designated region and manage daily schedule.

Skills

Technical troubleshooting

Customer service

Independent work

Driving licence

Job description

Light & Wonder, Inc. is seeking a Field Service Technician to install, service, and repair gaming terminals across customer sites in Greater London. You will diagnose faults, perform repairs, and maintain strong customer relationships while travelling the region.

The role offers training, a 40-hour week, and the chance to grow technical skills in a global gaming leader with comprehensive benefits and a focus on service excellence.