Gaming Field Service Technician – Travel & Installations

Global Draw Limited; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Annual performance bonus

25 days holiday plus bank holidays

Private Medical Insurance

Wellbeing benefits (Health)

Cycle to work

Job summary

Light & Wonder is seeking a Field Service Technician to install, service, and repair gaming terminals across customer sites in Greater London and surrounding postcodes. You will diagnose faults, perform preventative maintenance and part replacements, and travel across your region to keep products operating at peak performance.

We value self-motivated individuals with a passion for technology, excellent communication, and the ability to work independently.

Qualifications

• Full UK driving licence required.
• Live in one of the listed postcodes: N, E, IG, EN, WD, AL, LU, SG, MK.
• Interest in technology and troubleshooting.
• Strong customer service and communication skills.

Responsibilities

• Install, service, and repair gaming and betting terminals across customer sites.
• Complete new venue installations to high standards.
• Carry out preventative maintenance and respond quickly to service requests.
• Diagnose and resolve technical issues with minimal disruption.
• Travel across designated region and manage your daily schedule.
• Build strong relationships with customers and provide clear updates.

Skills

Driving licence

Customer service

Independent worker

Organisational skills

Problem solving

Tools

IT familiarity

Job description

Light & Wonder is seeking a Field Service Technician to install, service, and repair gaming terminals across customer sites in Greater London and surrounding postcodes. You will diagnose faults, perform preventative maintenance and part replacements, and travel across your region to keep products operating at peak performance.

We value self-motivated individuals with a passion for technology, excellent communication, and the ability to work independently.