Gaming IT Field Engineer – UK Travel Ready

SmartRecruiters, Inc.; Hull and East Yorkshire; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Overtime and on-call payments

Mobile phone and tools

Job summary

Playtech ECM Systems in the UK is seeking a motivated Field Service Engineer to install, maintain and support IT-based gaming systems across venues nationwide with occasional travel to Europe. You will work independently, travel frequently, and engage directly with customers to solve technical issues.

The role requires driving across the UK, flexible hours, and strong troubleshooting skills. A comprehensive training package (PASMA, MEWP, Working at Height, etc.) is provided along with tools and

Qualifications

• Full UK driving licence and eligible to be insured on company fleet vehicles.
• Willingness to travel extensively across the UK, including regular overnight stays.
• Flexible approach to working hours (early starts, evenings, occasional weekends).
• Basic IT knowledge including networking.
• Strong technical and troubleshooting experience.
• Ability to work independently and use initiative.
• Previous field service, installation, or technical roles with training provided.
• Experience or knowledge of the UK bingo, casino, or gaming industry.

Responsibilities

• Install, commission, support and maintain IT-based gaming systems.
• Manage wireless/LAN networks, servers, tablet PCs, and software updates.
• Assist customers with training and support; maintain documentation and site diagrams.
• Conduct site surveys, plan work with Head of Delivery, and resolve technical issues.
• Represent ECM Systems professionally on-site and deliver excellent customer service.

Skills

Driving license

Travel frequently

Flexible hours

Networking basics

Troubleshooting

Independent worker

Field service experience

Gaming industry knowledge

MS Office

Job description

Playtech ECM Systems in the UK is seeking a motivated Field Service Engineer to install, maintain and support IT-based gaming systems across venues nationwide with occasional travel to Europe. You will work independently, travel frequently, and engage directly with customers to solve technical issues.

The role requires driving across the UK, flexible hours, and strong troubleshooting skills. A comprehensive training package (PASMA, MEWP, Working at Height, etc.) is provided along with tools and