Furniture Showroom Specialist - Uncapped Commission

Oak Furnitureland; Taunton; Presencial; GBP 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive Employee Discounts

Generous Holiday Allowance

Birthday/Personal day off

My Rewards Programme

Pension Scheme 4% employee

Life Assurance

Continued Development

Employee Assistance Programme

Free On-site Parking

Descripción de la vacante

Oak Furnitureland is hiring a Retail Sales Advisor to join our showroom team in the United Kingdom. You will be the brand ambassador, using expert product knowledge to guide customers and provide an exceptional shopping experience.

The role offers an uncapped commission scheme up to 4% on all sales and a full-time contract with 40 hours per week, five days across the week. You’ll work with Store Managers to drive sales, maintain a compliant and welcoming showroom, and engage with customers

Formación

• Experience in customer-facing retail with furniture or similar consultative-based sales environments.
• Knowledge of sales models and processes to achieve personal targets.
• Strong listening and questioning skills with persuasive communication capabilities.
• Experience in high-performing teams and delivering stretch goals.
• Understanding of how customer experience metrics (NPS, Trust Pilot) influence business.

Responsabilidades

• Provide exceptional customer experience with expert knowledge of Oak Furnitureland products and services.
• Follow the Retail Sales Model to make recommendations based on customer needs.
• Contribute to higher customer satisfaction scores and loyalty, influencing repeat business.
• Hit personal sales KPIs and support showroom team to achieve strong performance.
• Collaborate with Store Manager and Assistant Manager to foster an inclusive team culture.
• Work with VM and Facilities teams to maintain a compliant, inviting showroom.
• Engage with Partnering 4 Performance to support development plans.
• Deliver showroom ways of working and comply with policies and procedures.
• Stay commercially aware of factors impacting trade and customer experience.
• Utilize training materials to keep product knowledge up to date and drive sales.

Conocimientos

Customer-facing

Retail sales

Consultative selling

Questioning & listening

Team collaboration

Herramientas

CRM systems

Descripción del empleo

Oak Furnitureland is hiring a Retail Sales Advisor to join our showroom team in the United Kingdom. You will be the brand ambassador, using expert product knowledge to guide customers and provide an exceptional shopping experience.

The role offers an uncapped commission scheme up to 4% on all sales and a full-time contract with 40 hours per week, five days across the week. You’ll work with Store Managers to drive sales, maintain a compliant and welcoming showroom, and engage with customers