Furniture Showroom Sales Expert — Uncapped Commission

Oak Furnitureland; Watford; In loco; GBP 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Exclusive Employee Discounts

Generous Holiday Allowance

Birthday day off

My Rewards Programme

4% Pension contribution

Life Assurance

Training & Development

Employee Assistance Programme

Free on-site Parking

Descrizione del lavoro

Oak Furnitureland is seeking a Retail Sales Advisor in Watford to act as a brand ambassador in our showroom. You will use expert product knowledge to guide customers, follow the established sales model, and deliver an exceptional shopping experience with an emphasis on achieving personal sales targets.

You will be part of a dynamic team, collaborating with store leadership to foster a positive culture, maintain showroom standards, and drive customer satisfaction through the full omnichannel

Competenze

• Requires extensive customer-facing experience in retail or furniture sales.
• Familiar with sales models and following established processes.
• Excellent questioning and listening to influence customers.

Mansioni

• Provide exceptional customer experience with expert product knowledge.
• Follow the sales model to make recommendations based on customer needs.
• Contribute to customer satisfaction metrics (NPS, Trust Pilot) and loyalty.
• Achieve personal sales KPIs and support showroom team performance.
• Collaborate with Store Manager to maintain an inclusive, values-driven culture.
• Coordinate with Visual Merchandising and Facilities to keep showroom compliant and inviting.
• Engage with Partners to shape personal objectives and development plans.
• Deliver sales processes and showroom routines in line with Oak Furnitureland policies.
• Stay informed about internal/external factors affecting trade and customer experience.
• Utilise training materials and Oak systems to handle customer data compliantly.
• Encourage omnichannel journeys by recommending digital tools to assist purchase decisions.

Conoscenze

Customer-facing experience

Sales process knowledge

Questioning & listening

Team collaboration

KPI achievement

NPS/Trust Pilot awareness

Product knowledge

Regulatory awareness

Purchasing motivations

Descrizione del lavoro

Oak Furnitureland is seeking a Retail Sales Advisor in Watford to act as a brand ambassador in our showroom. You will use expert product knowledge to guide customers, follow the established sales model, and deliver an exceptional shopping experience with an emphasis on achieving personal sales targets.

You will be part of a dynamic team, collaborating with store leadership to foster a positive culture, maintain showroom standards, and drive customer satisfaction through the full omnichannel