Furniture Sales Advisor — Consultative, High-Earning Role

Oak Furnitureland; Ruislip; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Exclusive Employee Discounts

Generous Holiday Allowance

Your Birthday Off

My Rewards Programme

Pension Scheme

Life Assurance

Job summary

Oak Furnitureland is seeking a Retail Sales Advisor to be the front-line ambassador in our showrooms. You will help customers select furniture and accessories from our broad range, delivering expert advice and a consultative sales experience.

Role focuses on achieving personal and showroom KPIs, using our sales model to guide purchases, and driving customer satisfaction and loyalty. Join a team that values collaboration and high performance in a busy retail setting.

Qualifications

• Extensive experience in customer-facing retail sales.
• Ability to follow sales processes and meet targets.
• Strong questioning and listening skills to influence customers.

Responsibilities

• Provide exceptional customer experience with expert product knowledge.
• Follow the Retail Sales Model to recommend products based on needs.
• Contribute to customer satisfaction metrics and loyalty.
• Achieve personal sales KPIs and support showroom team.
• Collaborate with Store Manager and other teams to maintain a compliant showroom.

Skills

Customer-facing experience

Retail sales knowledge

Consultative selling

Excellent communication

Team collaboration

NPS/Trust Pilot understanding

POS system knowledge

Tools

POS system

Job description

Oak Furnitureland is seeking a Retail Sales Advisor to be the front-line ambassador in our showrooms. You will help customers select furniture and accessories from our broad range, delivering expert advice and a consultative sales experience.

Role focuses on achieving personal and showroom KPIs, using our sales model to guide purchases, and driving customer satisfaction and loyalty. Join a team that values collaboration and high performance in a busy retail setting.