Fundraising CRM Data Administrator – Donor Care

St Nicholas Hospice; Bury St Edmunds; Vor Ort; GBP 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Group pension plan

NHS Pension continuation

Blue Light Card

Social events

Zusammenfassung

St Nicholas Hospice Care is seeking a meticulous Fundraising Database Administrator to join our income generation team. You will accurately process donations, manage the Donorflex CRM, and ensure supporters receive timely, personalised communications.

Your data skills will support transparent reporting and compliance across fundraising activities. You will work closely with fundraising, finance and marketing colleagues to enhance donor stewardship and contribute to our charity's mission in West

Qualifikationen

• Experience working with a CRM system and managing data.
• Strong administrative and data processing skills.
• High attention to detail and accuracy.
• Confident using Microsoft Excel.
• Excellent communication and customer service skills.
• Experience in a charity or fundraising environment is desirable but not essential.

Aufgaben

• Processing and reconciling donations from multiple income streams.
• Importing and managing data within our CRM system.
• Administering Gift Aid and ensuring compliance.
• Producing personalised supporter communications and thank-you letters.
• Delivering excellent supporter care and responding to enquiries.
• Supporting volunteers and contributing to wider fundraising administration.

Kenntnisse

CRM experience

Data processing

Attention to detail

Communication skills

Customer service

Tools

Microsoft Excel

CRM software

Jobbeschreibung

St Nicholas Hospice Care is seeking a meticulous Fundraising Database Administrator to join our income generation team. You will accurately process donations, manage the Donorflex CRM, and ensure supporters receive timely, personalised communications.

Your data skills will support transparent reporting and compliance across fundraising activities. You will work closely with fundraising, finance and marketing colleagues to enhance donor stewardship and contribute to our charity's mission in West