Funding Operations & Claims Specialist

OAKTREE CONSULTING; High Street; On-site; GBP 25,000 - 35,000; Full time

Job summary

OAKTREE CONSULTING seeks an organised administrator to manage end-to-end funding processing. You will handle funding applications, claims, disbursements, refunds, and recoveries in line with policy guidelines.

You will review documentation for eligibility, maintain records, support audits, and drive process improvements while upholding confidentiality and working to deadlines in a fast-paced environment.

Qualifications

• 1) Diploma holder required.
• 2) 1–2 years admin experience preferred.
• 3) Strong interpersonal and written/oral communication.
• 4) Maintain confidentiality and uphold work ethics.
• 5) Detail-oriented and thorough.
• 6) Able to work under pressure and meet deadlines.
• 7) Proficient in Microsoft Office, especially Excel.

Responsibilities

• Manage end-to-end processing of funding applications, claims, disbursements, refunds, recoveries, and exception cases.
• Review and validate funding claims and supporting documents for completeness, eligibility, and compliance.
• Administer government funding schemes and grant programmes.
• Monitor claim submissions, funding status, and payouts to ensure timely disbursement and resolution of cases.
• Handle enquiries, appeals, and escalations relating to funding processes.
• Validate and process invoices, receipts, payments, and other financial transactions.
• Maintain accurate transaction records for audit and compliance.
• Ensure integrity of financial data through regular reviews and reconciliations.
• Support audits by preparing documentation and responses to audit queries.
• Adhere to SOPs and policies; drive process improvements and new workflows.
• Support ad-hoc projects and duties assigned by Management

Skills

MS Excel

MS Office

Administrative tasks

Communication skills

Attention to detail

Education

Diploma

Tools

MS Excel

MS Word

MS Office Suite

Job description

OAKTREE CONSULTING seeks an organised administrator to manage end-to-end funding processing. You will handle funding applications, claims, disbursements, refunds, and recoveries in line with policy guidelines.

You will review documentation for eligibility, maintain records, support audits, and drive process improvements while upholding confidentiality and working to deadlines in a fast-paced environment.