Functional Consultant - PROS

Softcat; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Softcat is seeking a PROS Functional Consultant to bridge business stakeholders and delivery teams, ensuring PROS Smart CPQ solutions meet business needs across Lead-to-Quote and Quote-to-Order journeys.

Working in a cross-functional Agile squad with D365, PROS, Dataverse and integration services, you’ll translate requirements into user stories and functional specs, supporting backlog refinement with Product Owners and guiding CPQ configurations.

Qualifications

• Experience implementing or configuring enterprise CPQ solutions, ideally PROS Smart CPQ.
• Strong understanding of CPQ processes including product catalogues, guided selling, product configuration, pricing, discounting, approvals, quoting and document generation.
• Ability to translate complex commercial and sales processes into scalable platform-based functional designs.
• Understanding of data and process boundaries between CPQ, CRM and downstream enterprise platforms.

Responsibilities

• Engage with business stakeholders to understand objectives, challenges and opportunities for process improvement.
• Facilitate workshops, discovery sessions and process mapping activities.
• Gather, document and prioritise business requirements.
• Translate requirements into detailed user stories, acceptance criteria and functional specifications.
• Support backlog creation and refinement alongside Product Owners.
• Build a detailed understanding of configure-price-quote processes, including product selection, configuration, pricing, discounting, approvals, quoting and downstream hand-offs.
• Map end-to-end sales journeys across PROS Smart CPQ, Dynamics 365 / Dataverse and dependent enterprise services, identifying ownership, dependencies and data requirements.

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Internal Technology Tean

Softcat is an amazing success story and, as part of our continued growth, we are investing significantly more in a new technology strategy. Softcat's internal Technology Team is undergoing an exciting transformation, providing greater opportunities for professional development and preparing us to execute our more ambitious technology strategy effectively.

We're passionate about what we do, how we do it and the positive impact our technologies have on the lives of our employees and customers. With new leadership, a clear vision, an ambitious technology roadmap and a new operating model, we are gearing up to drive some of the biggest technology initiatives in Softcat's history.

Introduction

As a PROS Functional Consultant, you will act as the bridge between business stakeholders and technical delivery teams, ensuring that PROS Smart CPQ solutions meet business needs and deliver measurable value.

Working within a cross-functional Agile squad, you will understand sales and quoting processes, gather and prioritise requirements, design functional CPQ solutions and support implementation across Lead-to-Quote and Quote-to-Order journeys. You will work closely with D365 Functional Consultants, PROS and D365 Developers, Architects, QA Engineers and integration specialists to ensure responsibilities across PROS, Dynamics 365 / Dataverse and shared integration services are clear.

As PROS Functional Consultant, you'll be responsible for:

• Engage with business stakeholders to understand objectives, challenges and opportunities for process improvement
• Facilitate workshops, discovery sessions and process mapping activities
• Gather, document and prioritise business requirements
• Translate requirements into detailed user stories, acceptance criteria and functional specifications
• Support backlog creation and refinement alongside Product Owners
• Build a detailed understanding of configure-price-quote processes, including product selection, configuration, pricing, discounting, approvals, quoting and downstream hand-offs
• Map end-to-end sales journeys across PROS Smart CPQ, Dynamics 365 / Dataverse and dependent enterprise services, identifying ownership, dependencies and data requirements

We'd love you to have

• Experience implementing or configuring enterprise CPQ solutions, ideally PROS Smart CPQ
• Strong understanding of CPQ processes including product catalogues, guided selling, product configuration, pricing, discounting, approvals, quoting and document generation
• Ability to translate complex commercial and sales processes into scalable platform-based functional designs
• Understanding of data and process boundaries between CPQ, CRM and downstream enterprise platforms

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.