Senior Solutions Architect - Sales

Softcat; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Softcat in Manchester seeks a Senior Solutions Architect to shape strategy, roadmaps and architectural direction across the product portfolio. You’ll lead architecture governance, guide delivery and partner with Product Managers, Delivery Managers and Engineering Leads to ensure scalable, value-driven solutions.

The role emphasizes strong stakeholder engagement, CRM and customer platform expertise, and pragmatic decision-making to balance governance with delivery while supporting Softcat's

Qualifications

• Significant Solution, Domain, Product or Enterprise Architecture experience.
• Experience shaping technology roadmaps and strategic change.
• Strong stakeholder management and influencing skills.
• Ability to communicate effectively with both technical and business audiences.
• Commercial awareness and outcome-focused decision making.
• Highly pragmatic approach to balancing governance and delivery.
• Experience working with CRM and customer platforms

Responsibilities

• Portfolio Roadmaps
• Strategic Direction
• Architecture Leadership
• Solution Design
• Technical Debt Visibility
• Change Shaping
• Shape customer and sales platform roadmaps.
• Support customer experience and digital engagement initiatives.

Skills

Solution Architecture

Enterprise Architecture

Roadmap Shaping

Stakeholder Mgmt

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Strategy & Architecture Team!

Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey.

Success. The Softcat Way.

Passion. Intelligence. Fun. Responsible. Community: these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. We help customers to use technology to succeed, by putting our employees first.

Reporting to the Lead Enterprise Architect, this role sits within the leadership team of the assigned Product Portfolio and works in close partnership with Product Managers, Delivery Managers and Engineering Leads to help shape product strategy, technology roadmaps and investment priorities. The role is responsible for ensuring that business ambition, architectural direction and delivery execution remain aligned. This includes contributing to product planning, roadmap development, prioritisation discussions and solution shaping, whilst providing architectural leadership and technical guidance across the portfolio. Success in this role will come from building strong relationships with business and technology stakeholders, influencing decision making and helping the organisation deliver sustainable, scalable solutions that support Softcat's long-term growth ambitions.

As the Senior Solutions Architect, you'll be responsible for:

• Portfolio Roadmaps
• Strategic Direction
• Architecture Leadership
• Solution Design
• Technical Debt Visibility
• Change Shaping
• Shape customer and sales platform roadmaps.
• Support customer experience and digital engagement initiatives.

We'd love you to have:

• Significant Solution, Domain, Product or Enterprise Architecture experience.
• Experience shaping technology roadmaps and strategic change.
• Strong stakeholder management and influencing skills.
• Ability to communicate effectively with both technical and business audiences.
• Commercial awareness and outcome-focused decision making.
• Highly pragmatic approach to balancing governance and delivery.
• Experience working with CRM and customer platforms

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 2 days in the office and 3 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.