Fun-Focused Customer Service Assistant | Entertainment

Tenpin Ltd; Swindon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Best Doctors

Free bowling for family

Free food

Enhanced leave

Healthcare cash back

Employee assistance

Free counselling

Life assurance 2x salary

Long service awards

Recommend a friend scheme

Spot rewards

Job summary

Tenpin Ltd in Swindon is seeking a Customer Service Assistant to deliver an outstanding guest experience across reception bookings, enquiries and events. You’ll help with food and drinks, keep the centre welcoming and running smoothly, and identify sales opportunities.

You should be friendly, proactive and flexible, with a can-do attitude. This role offers fun daily variety, a chance to work across Laser Arena, Escape Room, Karaoke and parties, and opportunities for career progression within

Qualifications

• Fast-paced environment experience
• Excellent customer service and communication
• Fully flexible, including evenings and weekends
• Approachable, helpful and well-organised team player

Responsibilities

• Manage reception bookings and enquiries
• Identify sales opportunities
• Host events and parties
• Serve food and drinks and keep the centre clean and welcoming

Skills

Fast-paced

Customer service

Flexible hours

Team player

Job description

Tenpin Ltd in Swindon is seeking a Customer Service Assistant to deliver an outstanding guest experience across reception bookings, enquiries and events. You’ll help with food and drinks, keep the centre welcoming and running smoothly, and identify sales opportunities.

You should be friendly, proactive and flexible, with a can-do attitude. This role offers fun daily variety, a chance to work across Laser Arena, Escape Room, Karaoke and parties, and opportunities for career progression within