Fully Remote Global Freight Operations Specialist

Placements24; Southampton; Teletrabalho; GBP 25 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work

Generous annual leave

Provident fund and medical aid

Professional development and training

Resumo da oferta

Placements24 is seeking a highly organized Freight Forwarder Operations Specialist for a fully remote role. You will manage end-to-end international and domestic freight, coordinating with carriers and clients, preparing documentation, tracking shipments, and resolving issues to ensure timely, compliant transit.

You will optimize processes, reduce transit times, and enhance customer satisfaction while working with a proactive remote team.

Qualificações

• Proven experience in freight forwarding operations or international logistics.
• Knowledge of air, sea, and land freight forwarding processes and docs.
• Excellent communication and customer service skills.
• Proficiency with freight forwarding software and MS Office.

Responsabilidades

• Manage and coordinate shipment of goods via air, sea, and land freight.
• Prepare and process shipping documents (bills of lading, air waybills, invoices).
• Liaise with clients, airlines, shipping lines, trucking and customs brokers.
• Track shipments and provide updates to clients and stakeholders.
• Ensure compliance with international and domestic regulations and customs.
• Investigate and resolve shipment issues or discrepancies.
• Obtain quotes from carriers and negotiate rates where applicable.
• Maintain accurate records of freight forwarding activities.
• Assist in managing customer accounts and service levels.
• Seek opportunities to improve operational efficiency and reduce costs.

Conhecimentos

Communication

Negotiation

Customer service

Problem-solving

Organizational skills

Time management

Remote work

Attention to detail

Formação académica

High school diploma or equivalent

Certification or degree in logistics (a plus)

Ferramentas

Freight forwarding software

MS Office Suite

Descrição da oferta de emprego

Placements24 is seeking a highly organized Freight Forwarder Operations Specialist for a fully remote role. You will manage end-to-end international and domestic freight, coordinating with carriers and clients, preparing documentation, tracking shipments, and resolving issues to ensure timely, compliant transit.

You will optimize processes, reduce transit times, and enhance customer satisfaction while working with a proactive remote team.