Remote Air & Ocean Freight Operations Specialist

Placements24; Southampton; Remote; GBP 35,000 - 65,000; Full time

Benefits offered by this job

Fully remote role

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Professional development

Global team

Job summary

Placements24 is seeking a skilled Remote Freight Forwarder, Operations Specialist to manage end-to-end air and ocean shipments from a fully remote setup. You will coordinate with carriers, customs brokers and overseas partners to ensure on-time delivery, accurate documentation and seamless client communication.

The ideal candidate has 3–5 years of direct freight forwarding experience, deep knowledge of Incoterms, and proficiency with freight forwarding software.

Qualifications

• 3-5 years direct freight forwarding experience
• Experience with air and ocean freight procedures
• Experience with import/export shipments
• Familiarity with Incoterms and international trade compliance
• Proficient in freight forwarding software

Responsibilities

• Manage end-to-end air and ocean shipments from booking to delivery
• Coordinate with carriers, brokers, and overseas partners
• Prepare shipping documents: bills of lading, customs declarations, and invoices
• Ensure compliance with trade regulations and tariffs
• Track shipments in real-time and update clients
• Resolve delays during transit
• Negotiate rates with carriers
• Build relationships with clients and provide service
• Use freight forwarding software and industry platforms
• Stay informed on routes, regulations, and market conditions
• Process and verify freight invoices
• Contribute to process improvements

Skills

Communication

Negotiation

Problem-solving

Organization

Attention to detail

Remote work

Tools

Freight forwarding software

MS Office

Job description

Placements24 is seeking a skilled Remote Freight Forwarder, Operations Specialist to manage end-to-end air and ocean shipments from a fully remote setup. You will coordinate with carriers, customs brokers and overseas partners to ensure on-time delivery, accurate documentation and seamless client communication.

The ideal candidate has 3–5 years of direct freight forwarding experience, deep knowledge of Incoterms, and proficiency with freight forwarding software.