Full Time Service Manager - social care

Callaway Care and Support; Brighton; On-site; GBP 40,000 - 58,000; Full time

Job summary

Callaway Care and Support is seeking an experienced Service Manager to join our Willesden Green services in London. You will lead day-to-day operations, support staff development, monitor care quality and safeguarding, and ensure CQC compliance.

The role requires Level 5 Leadership and Management for Adult Care or equivalent, at least one year managing an adult social care service, and strong communication and leadership skills.

Qualifications

• Level 5 Diploma in Leadership and Management for Adult Care or equivalent.
• Minimum of one year's experience managing an adult social care service, preferably supported living.
• Strong understanding of CQC regulations, safeguarding, the Mental Capacity Act and person-centred care.
• Experience managing staff, rotas, supervision, performance and service quality.
• Ability to manage budgets, staffing resources and commissioned hours.
• Genuine commitment to improving the lives, independence and wellbeing of the people we support.
• Existing right to work in the UK; visa sponsorship is not offered.

Responsibilities

• Day-to-day management of the service and staff development.
• Oversee care quality, safeguarding and CQC compliance.
• Manage budgets, rotas, supervision and service quality.
• Lead and challenge poor practice to improve outcomes.
• Engage with leadership team and support professional development.

Skills

Staff management

Budget management

CQC regulations knowledge

Safeguarding

Communication

Leadership

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

Callaway Care and Support is a growing, independent adult social care provider, and we're looking for an experienced Service Manager to join our supported living services in Willesden Green, London.

You'll be responsible for the day-to-day management of the service, leading and developing staff, overseeing care quality, safeguarding, staffing arrangements and compliance with CQC standards.

We're looking for someone who takes pride in the quality of care being delivered, has sound judgement and the confidence to make decisions, challenge poor practice and recognise good work.

We offer a competitive salary, support from an experienced leadership team and opportunities for professional development. As we continue to expand, there is also the opportunity to progress into a dual-service management role, with an enhanced salary to reflect the additional responsibilities.

We want someone who genuinely cares about the people we support and is keen to help shape the future of our services.

Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent relevant qualification.Minimum of one year's experience managing an adult social care service, preferably supported living.Good understanding of CQC regulations, safeguarding, the Mental Capacity Act and person-centred care.Experience managing staff, rotas, supervision, performance and service quality.Ability to manage budgets, staffing resources and commissioned support hours.Strong communication, organisational and leadership skills.Confidence in addressing poor practice, managing incidents and making sound decisions.Genuine commitment to improving the lives, independence and wellbeing of the people we support.Existing right to work in the UK. We are unable to offer visa sponsorship.