We are seeking an experienced and motivated Care Manager to lead the daily operations of our service for young people aged 16-18. The successful candidate will create a safe, stable, and supportive environment where young people are encouraged to develop independence, confidence, and positive life skills.
This role requires strong leadership, a commitment to safeguarding, and the ability to ensure the service consistently delivers high standards of care in line with Ofsted regulations, company policies, and relevant legislation.
Main Duties & Responsibilities
Service Leadership
- Oversee the smooth running of the supported living provision on a day-to-day basis
- Lead and motivate staff teams to deliver high-quality support to young people
- Manage staffing arrangements, including rotas and shift coverage
- Carry out regular supervisions, appraisals, and team meetings
- Support the recruitment, induction, and ongoing development of staff members
Supporting Young People
- Safeguard and promote the wellbeing of all young people within the service
- Ensure support plans, risk assessments, and safety plans are completed and regularly reviewed
- Encourage young people to build independence, emotional resilience, and everyday life skills
- Support access to education, training, employment, healthcare, and community activities
- Respond appropriately to safeguarding concerns, incidents, missing episodes, and challenging behaviour
Compliance & Quality
- Ensure the service operates in accordance with:
- Ofsted standards and regulations
- The Children Act 1989
- Supported Accommodation Regulations
- Current safeguarding legislation and guidance
- Conduct regular audits and quality assurance checks
- Maintain accurate records and reports
- Ensure all staff follow company policies and procedures consistently
Partnership Working
- Build and maintain positive working relationships with:
- Local Authorities
- Social Workers
- CAMHS
- Education providers
- Families and external agencies
- Attend reviews, professional meetings, and safeguarding conferences where required
Health & Safety
- Ensure the home remains safe, welcoming, and suitable for young people
- Oversee medication procedures and general health & safety compliance
- Ensure staff are confident in emergency procedures and risk management practices
Candidate Requirements
Essential
- Experience supporting young people aged 16-18
- Previous experience in a senior or leadership role within supported living or residential care
- Strong safeguarding knowledge and risk management experience
- Understanding of Ofsted requirements and relevant legislation
- Excellent leadership, communication, and organisational skills
- Ability to remain calm and effective in challenging situations
- Full UK driving licence
Desirable
- Level 3, 4, or 5 qualification in Health & Social Care or Leadership & Management
- Experience managing supported accommodation services
- Knowledge of trauma-informed approaches and therapeutic practice