Service Manager, Social Care — Lead Quality & Growth

Callaway Care and Support; Brighton; On-site; GBP 40,000 - 58,000; Full time

Job summary

Callaway Care and Support is seeking an experienced Service Manager to join our Willesden Green services in London. You will lead day-to-day operations, support staff development, monitor care quality and safeguarding, and ensure CQC compliance.

The role requires Level 5 Leadership and Management for Adult Care or equivalent, at least one year managing an adult social care service, and strong communication and leadership skills.

Qualifications

• Level 5 Diploma in Leadership and Management for Adult Care or equivalent.
• Minimum of one year's experience managing an adult social care service, preferably supported living.
• Strong understanding of CQC regulations, safeguarding, the Mental Capacity Act and person-centred care.
• Experience managing staff, rotas, supervision, performance and service quality.
• Ability to manage budgets, staffing resources and commissioned hours.
• Genuine commitment to improving the lives, independence and wellbeing of the people we support.
• Existing right to work in the UK; visa sponsorship is not offered.

Responsibilities

• Day-to-day management of the service and staff development.
• Oversee care quality, safeguarding and CQC compliance.
• Manage budgets, rotas, supervision and service quality.
• Lead and challenge poor practice to improve outcomes.
• Engage with leadership team and support professional development.

Skills

Staff management

Budget management

CQC regulations knowledge

Safeguarding

Communication

Leadership

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

Callaway Care and Support is seeking an experienced Service Manager to join our Willesden Green services in London. You will lead day-to-day operations, support staff development, monitor care quality and safeguarding, and ensure CQC compliance.

The role requires Level 5 Leadership and Management for Adult Care or equivalent, at least one year managing an adult social care service, and strong communication and leadership skills.