Full-Time GP Practice Receptionist | Patient Services

Gtdhealthcare; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Real living wage employer

Stream pay access for on-demand pay

Cycle to work scheme

NHS staff discounts

Employee wellbeing initiatives

Employee ownership potential

Flexible working hours

Job summary

gtd healthcare is recruiting a Receptionist at Hattersley Group Practice in Hyde, serving the local community. The role is full-time, 37.5 hours per week, Monday to Friday, 10:30 to 18:30.

You will welcome patients, direct them to the right services and manage registrations and triage calls, while presenting a friendly, professional image at all times. Experience in a GP practice and with NHS systems is desirable but not essential.

Qualifications

• Good standard of secondary education.
• Excellent organisational and communication skills.
• Experience in an NHS/public reception is desirable.
• Able to work in a team and use IT.
• Willingness to learn and develop within the role.

Responsibilities

• Welcome patients and visitors to the Practice.
• Direct patients to the appropriate healthcare professional/service.
• Process appointment/visit requests and triage calls.
• Provide a positive and friendly image to patients and visitors.
• Register new patients accurately and maintain records.
• Answer calls, take messages and manage communications.
• Handle payments for private services and issue receipts.
• Maintain reception area and support the wider practice team.

Skills

Organisational skills

Communication skills

Interpersonal skills

Teamwork

Initiative

Problem solving

Confidentiality

Education

Secondary education

Tools

Emis Web

Docman

Booking system

Microsoft Office

Job description

gtd healthcare is recruiting a Receptionist at Hattersley Group Practice in Hyde, serving the local community. The role is full-time, 37.5 hours per week, Monday to Friday, 10:30 to 18:30.

You will welcome patients, direct them to the right services and manage registrations and triage calls, while presenting a friendly, professional image at all times. Experience in a GP practice and with NHS systems is desirable but not essential.