Frontline Verification & Fraud Prevention Officer

Government Recruitment Service; Redcar; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Disability Confident

Job summary

Government Recruitment Service in Redcar is recruiting a permanent Verification Assurance Officer to join the North East team. The role focuses on preventing fraud at the frontline by interviewing claimants and working with Jobcentre colleagues to strengthen verification controls.

You will educate customers on responsibilities, collate MI data, and contribute to fraud risk insights. Frequent travel between sites may be required. Disability Confident employer.

Responsibilities

• Conduct initial and follow-up evidence interviews as part of verification activities.
• Verify documents for identification, housing costs, and childcare elements of Universal Credit.
• Lead reviews with customers and provide evidence as agreed with the Enhanced Review Team.
• Provide feedback on fraud trends at office meetings and support risk and intelligence teams.

Job description

Government Recruitment Service in Redcar is recruiting a permanent Verification Assurance Officer to join the North East team. The role focuses on preventing fraud at the frontline by interviewing claimants and working with Jobcentre colleagues to strengthen verification controls.

You will educate customers on responsibilities, collate MI data, and contribute to fraud risk insights. Frequent travel between sites may be required. Disability Confident employer.