Frontline Team Administrator – Part-Time (22.5h) Cheshire

Rethink Mental Illness; Macclesfield; On-site; GBP 14,000 - 17,000; Part time

Job summary

Rethink Mental Illness is seeking a highly organised Team Administrator to join our Cheshire-based team. This part-time, fixed-term role supports front-line services by handling enquiries, coordinating training, maintaining records and ensuring smooth day-to-day operations.

As the first point of contact for service users, volunteers and professionals, you will deliver high-quality administrative support, manage GDPR-compliant records, and work closely with colleagues and partner organisations to

Qualifications

• Experience in an administrative or office-based role.
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
• Excellent communication and interpersonal skills.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• An understanding of confidentiality, data protection and GDPR.
• A flexible, approachable and supportive attitude.
• The ability to work effectively in a busy environment.
• An awareness of mental health and recovery-focused approaches.

Responsibilities

• Acting as a welcoming first point of contact for service users, visitors and professionals.
• Managing enquiries by phone, email and in person, signposting people to the right support where appropriate.
• Providing comprehensive administrative support to the team.
• Coordinating training courses, bookings, resources and documentation.
• Maintaining accurate records and databases in line with information governance and GDPR requirements.
• Supporting reporting, audits and service improvement projects.
• Managing office supplies, resources and stock levels.
• Working collaboratively with staff, volunteers and partner organisations to help deliver excellent services.

Skills

Administrative experience

Organisational skills

Communication skills

MS Office

Confidentiality/GDPR

Flexible attitude

Team player

Tools

MS Office

Job description

Rethink Mental Illness is seeking a highly organised Team Administrator to join our Cheshire-based team. This part-time, fixed-term role supports front-line services by handling enquiries, coordinating training, maintaining records and ensuring smooth day-to-day operations.

As the first point of contact for service users, volunteers and professionals, you will deliver high-quality administrative support, manage GDPR-compliant records, and work closely with colleagues and partner organisations to