Frontline Student Success Advocate

University of Chester; England; On-site; GBP 21,000 - 28,000; Full time

Job summary

The University of Chester is seeking a permanent, full-time Student Engagement & Support Assistant to join our friendly team. This site-based role runs Monday to Friday and acts as the first point of contact for many students, offering guidance and information in person and online.

You will provide customer service, perform essential administrative tasks, maintain records, and support student engagement activities across the Faculty using IT systems such as Microsoft Office.

Qualifications

• Excellent communication and customer service skills.
• Strong IT skills including Microsoft Office.
• Organised and proactive with good administrative abilities.

Responsibilities

• Be the first point of contact for students both face-to-face and online.
• Provide administrative support and maintain accurate records.
• Contribute to student engagement activities across the Faculty.

Job description

The University of Chester is seeking a permanent, full-time Student Engagement & Support Assistant to join our friendly team. This site-based role runs Monday to Friday and acts as the first point of contact for many students, offering guidance and information in person and online.

You will provide customer service, perform essential administrative tasks, maintain records, and support student engagement activities across the Faculty using IT systems such as Microsoft Office.