Frontline Shift Lead: Inspire & Coach Your Team

QSRP; Greater London; Híbrido; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% Employee Discount

Company Pension Plan

Free Meals on Shift

Cycle to Work Scheme

Access to Wages in Advance

Descripción de la vacante

QSRP is seeking a hands-on Team Leader to oversee shifts, support store operations, and coach a fast-moving team to deliver high-quality food and memorable customer experiences.

You will run shifts, ensure smooth day-to-day operation, and collaborate with management to drive performance and a culture of teamwork. A customer-first mindset and flexibility to work across all store areas are essential.

Formación

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Ability to lead or support a team in a fast-paced setting.
• Ownership of shifts and decisive decision-making.
• Passion for delivering great customer service and memorable experiences.
• Hands-on with flexibility to work across all store areas.
• Strong communication and motivational skills.
• Positive attitude, high standards, and growth mindset.

Responsabilidades

• Lead shifts and ensure smooth day-to-day operation of the store.
• Coach and inspire the team to deliver great food and service.
• Work with management to drive performance and customer satisfaction.
• Keep shifts running smoothly across all store areas.

Conocimientos

Hospitality

Team leadership

Decision making

Customer service

Communication

Positive attitude

Descripción del empleo

QSRP is seeking a hands-on Team Leader to oversee shifts, support store operations, and coach a fast-moving team to deliver high-quality food and memorable customer experiences.

You will run shifts, ensure smooth day-to-day operation, and collaborate with management to drive performance and a culture of teamwork. A customer-first mindset and flexibility to work across all store areas are essential.